Account being disabled

Lightning X

• 5. november 2022 13:55

Hi, my names Dratonic, and my account got disabled on discord 2 days ago. I did all the steps to try and appeal my ban, as they said it was indicated that I was under the minimum age. I sent a picture of my birth certificate along with my student id, a paper with my discord name and tag(Dratonic#0100). I've also taken several different clear pictures of this, but they keep saying that I'm missing a few requirements. Please help as I need that account back asap. Thank you.

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  Big P

  • 5. november 2022 15:47

  This isn't a support forum

   

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  chaton8633

  • 5. november 2022 16:37

  Hello Lightning X,

  If you want to appeal an action taken on your account, you can Submit a request.

  INFO : Users whose accounts were disabled for being too young to use Discord MUST choose "Update My Age Information on Discord" as their Report Type option. So, in your situation, you have to choose : Trust & Safety -> Appeals, age update, other questions -> Update my age information. Please make sure to fill in all fields on the form.

  For verifications purposes you have to add an phtoto of yoursel holding 1) a photo ID which contains your date of birth and 2) a piece of paper with your (or your teen's) Discord username, using the Add File option.

  Have a nice day,

  Chaton

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