"New login location detected, please check your email"
Hello,
So recently, I had the following situation: I was logged into my Discord account as usual, then after an automatic router restart, I was logged out of my Discord account, and I tried to login again, and an error message came which said "New login location detected, please check your email".
So now I'm logged out of my Discord account and can't verify myself to be the owner of my Discord account because:
1. My email account got deleted a long time ago & it cannot be recovered.
2. My phone number has been removed out of nowhere.
3. My 2FA has been deactivated as well.
So, I wrote an email to the Discord Support, told them the whole situation, and gave them all Details, even contact details to contact me back, but all they do is answering with following: "Sorry, but we can't help you because you need access to your email address to complete the required verification".
Well, so my Discord account, which I created back in 2019, is gone now, and I have no chance to recover it to gain back access to it again because Discord Support dont want to compare the account data associated with my Discord account.
What's the problem on comparing the account data and get in contact with me If I send them contact details. I use the option "I no longer have access to my email account" and well, it says everything, right? So they expect me to answer with a deleted email. Please explain to me what's the point of using that Option if:
1. You get no support because you have to verify yourself as the owner of the Discord account this email is associated with, and as explained, you can't access and as well can't recover the email.
2. Discord Support won't reach out to you even if you give them some contact details in the ticket, which you have sent with the email associated to your Discord account.
I'm really disappointed from the Discord Support, You do everything to prove your ownership for your Discord account, and all they say is: "You don't have access to your email you are not the owner of this Discord Account." even if you send them all Account data which is associated to your Discord account.
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How do I have to make a new email and a new password? Why won't Discord let me chat? Or at least see a chat? How do I make a new email and password? And stop trying to kick me out! And get me back to sign in.
2 -
I don't think Discord likes me.
2 -
It keeps on saying I have to use a different account and a different password.
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Possible improved copy :Greetings ,
I recently experienced a frustrating situation with my Discord account. After my router restarted, I was logged out of my account and couldn't log back in due to a "New login location detected" error message. The message requested me to check my email, but unfortunately, my email account was deleted a long time ago and cannot be recovered. Moreover, my phone number and 2FA were removed without my knowledge.
I decided to contact Discord Support to explain my situation and provide all relevant details, including alternative contact information. However, I received a disappointing response stating that they couldn't help me because I needed access to my drug test kits near me email address for verification.
As a result, I lost access to my Discord account that I had created in 2019, and I feel powerless to recover it.
Thank you for your attention.
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