Stickers going to Nitro
I understand the want to make the stickers a worldwide addition, as they are absolutely wonderful! However, I have to voice the fact that some stickers I personally have bought were bought long before the applicable 30 day refund policy, and beyond even that, some of these I use daily, and use as a replacement for Nitro.
Stickers offered a fun and emotive way for people who may not have the funding for a constant stream of nitro to feel included in the fun of sharing "emojis" everywhere. They are an expressive and helpful way for people who cannot access the costume emotes of servers into direct message's, and generally are more commonly used by people outside of nitro (I assume, do not take this as absolute fact, of course) so I have to wonder, wouldn't taking away the stickers from those unable to afford Nitro be more hurtful to your user base than helpful?
I fully believe Stickers is a feature everyone around the world would want. I have a few friends from other countries who are excited for them, but as someone who lives primarily without nitro, the one I am using when sending this being a gift, I feel like once that runs out, I will be left with nothing. Something that I at least had the stickers to make me feel like I, too, can be fun and more chaotic with friends.
Thank you to whomever reads this for taking the time to. I understand this may mean nothing in the long run, but I felt it needed to be addressed.
Hopefully others feel similarly. As this feels almost like a punch in the gut to those that have been buying and using Stickers since the start.
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Converting whatever money was spent on stickers into Nitro for the user who spent the money would be a FANTASTIC and smart move on their part. That way no one feels cheated out of anything, and those that cannot normally afford to keep a Nitro subscription can enjoy the service - and their stickers - for a while longer. (And it also seems way less greedy than the company just keeping whatever money was spent 30+ days ago.)
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Hey, the 30 day period is the amount of time you should be refunded or compensated for your sticker purchases. This period is not the time for when stickers you've bought have to be applicable for the refund
2 -
Their wording is VERY poor here:
You will receive a full refund for all sticker purchases within 30 days.
It should instead read, "You will receive a full refund for all sticker purchases you have made. You will receive your refund within 30 days."
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