My account has been disabled due to age restriction.

First of all, greetings, 2 days ago when I woke up in the morning, I received an e-mail that my discord account was deactivated on the grounds that I was under 13 years old. But even though I am 18, I received such an email and my discord account was closed. Then I created a request on discord support and took a selfie with my TC ID, my discord account name and my own face, which is required for opening my account. I'm waiting for a response, I hope this problem will be solved and my account will be activated again. I do not want many bots, servers and applications registered in my account to go.