This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

Phone number is connected to a deleted account

Gianlucamitchell

My phone number is connected to an account that I deleted a while ago. I try to reconnect it to my actual account but it says it is still connected to the other one. Is there any possible fix for this?

1

Kommentarer

1 kommentar

Dato Stemmer
  • Haunt

    Hello Gianlucamitchell,

    Yes! There is a way to fix this.

    Create a ticket via the ‘Submit a request’ button and choose the following options:

    Help & Support → Phone Verification → Remove Phone Number From Account Request

    Make sure to provide the details of the account the number is on that way the support team can handle this properly!

     

    Best, Haunt

    0