This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

Hackers love ignoring Discord support for its users

Kommentarer

2 kommentarer

  • Anonymouslystressedout

    God forbid they admit they don't want to do their jobs or ever give a shit about their users. 

    1
  • Discord Rakanishyu

    I also get no explanation why my account was disabled, they don't answer the phone, they don't answer tickets, my tickets are marked as solved, and the rare responses I got from support was automated messages with no explanation and total rejection of my appeals. I'm deeply disappointed and I have never experienced worse customer service since.

    As a side note, I have found this news article, someone sent to me, as a possible explanation of why discord issues indiscriminate bans, perhpas it's a panic response to this situation: 

     https://www.techradar.com/pro/security/billions-of-discord-chats-have-been-harvested-set-to-be-sold-online

    2