This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

How many tickets is too many

Danion Bat

20. april 2024 18:30

Hi guys. As many of you i got my account banned without warning. And i have been trying to get in touch with support for over 1 month.

My question is how many tickets is too many. From what i understand that discord support can easily ignore and falsely solve cases without even interacting.I have made about 8 tickets over the course of the month are they going to ignore all my tickets now?

Kommentarer

1 kommentar

Dannyz

21. april 2024 17:21
Too many tickets can make slow down, putting you in last queue and you should focus the ticket not another ticket It'll get messed up which it will not work and automated as I know what problem with support.
My first ticket still open for 11 days and second ticket was closed that's why it can be confused because a bot will not automated my first ticket just waiting to getting touch in with support as you can wait for few weeks.
Remember make you have explained clearly together so bot or support will not close your ticket or solved in case lowest chance of getting automated. And if you made an accident to made a ticket so you can put all information in the ticket They'll understand to help you.
0