"I Got Banned - "Account Disabled - Violation of TOS"
The situation is as follows: I was managing a large community that was shutting down. I decided to keep the server as a memento – a normal thing, I think. However, to do that, I needed an empty member list. So, I removed everyone from the server. After this action (removing about 3,000 users), I was banned by the system for "suspicious activity." I understand this is a preventive measure in case of hacking or something similar. But I have been waiting for 14 days for a response from the support team without any reply. Of course, I am not creating new tickets or repeatedly contacting them, but it is still quite frustrating, especially since I am a fairly large streamer and my activities are quite hindered without my main account.
How long do I have to wait for a response from support? Is there a chance my account will be unblocked, or will I be waiting indefinitely? I have never insulted or abused anyone; I have always been a decent and quiet user. I have been supporting Discord for 4 years by paying for Nitro, and yet support does not even deign to reply to me.
-
Good luck is all I can say. It's been four months and I doubt I've ever had a human look into my case. Replies take weeks and even then it's just the same copy pasted “you broke tos” message that I can only assume is the ticket being handed off to a bot.
0 -
iknowdude00
When will you finally understand and not under every post write the same thing if discord will ban your account for ToS, unfortunately according to the platform you are a potential evil and will not unban your account. Remember that according to the rules, breaking this point is to the detriment of the platform and their users
If you have broken the rules beat your chest and apologize to everyone for your bad actions or just create a new account :)
0 -
After 14 days, I received a response and an unban on my account - just need to wait
0
Kommentarer
4 kommentarer