Summarize features and limitations of Nitro first
At least for your users who are paying customers - please be direct with us on the nature of what benefits come with our subscription. To be clear, this isn't a complaint about the memes or cute writing style - which I actually prefer. This is about priorities in product and service presentation to your customers before you hit them with the whimsy and wonder.
A brief bullet list of what the new feature can do and what limitations it has might prevent a fair bit of grief. In several of the servers I've been in - most thought we were getting a boost every 7 days - and the limit on unboosting to give out previous boosts handily put the kibosh on abusive boost/unboost spam or prevented boost hoarding.
This wasn't entirely the case of course. Now I can see there is a 1 boost limit - but I can't tell if the update from 15 minutes ago (as I write this) to the Nitro Boosting guide, was the one that clarified the limit. Or perhaps one of the other unannounced edits to the article over the past week.
That said - I'd point out the app itself makes no reference to this at all.
In the case of boosts however, Adding a "0/1 Boost Remaining" or "You can only boost one server at a time" somewhere in the Discord Nitro tab would have clarified everything. I wouldn't even be here, .
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