No help from support
My account got hacked, and you'd think that something like this would warrant help immediately. Unfortunately that seems to not be the case. It's been over 24 hours now, what they said is the usual response time for their team, but not even a message confirming they got my ticket has been sent, just the same message from Clyde asking if they can suspend my account so they can fix it, which they also haven't done. The hacker continues to get me banned from any and all servers that I'm in, and I currently have no hope of getting my account back. Why is this?
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I have even tweeted Discord about my issue and haven't gotten a reply. It's really starting to kinda get on my nerves. Same auto-replies from Clyde. I hope they can resolve my issue soon. ugh.
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Go solo without fear. What is to happen will happen as per your destiny. Those meant to support you will come in your life when the time is right. Quit worrying. Just plan well and put in good efforts, don't worry about results, they are not in your hands. Don't compare yourself with others
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This isn't about destiny, you donut, this is about the fact that this hacker has access to my credit card information and the people who are supposed to be helping me have done next to nothing. All they've done is LOOK at the ticket.
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I currently have the same issue as you and I can tell u that I also have received no help, just a bot reply. They have asked me to reply to suspend my account which I did but lo and behold its not suspended yet.
I expected a reply between a week since the pandemic and such, but had no real human being replies.
Waited a few days and created a new ticket but they proceed to tell me to not send multiple tickets as it may be seen as a spam ticket. Like if u don't want to receive multiple tickets then do your job properly. -_-Not that I want to be rude to the support team as they may have some issue going on, like is their support this bad or is it situational, but come on, at least suspend the account so they can't do anything else that may warrant a ban on my account or rob me of my money.
The hackers who got hold of my account give their group of hackers/friends discord nitro and boost their servers, can't say I am surprised. Expecting a refund... seen a post about not getting their refunds when their account was hacked.
I feel you man. I am hoping they will fix this issue soon since all I can do is hope right now. Almost jumping 2 weeks, and people have had to wait months. -_-
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I FOUND YOU!!!
You-know-who has been going nuts over losing you!!
I sent you some emails, go check.
And check your FB too
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Your hacker is annoying as hell but Kuma kept looking for you 😭 I missed you so much and thought I lost you
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