Is it just me, or a lot of folks, including myself, got falsely flagged for being under 13 y.o.?
In case if mods come check the post, here is my ticket ID: #36408672
If anyone else, well, I guess title speaks for itself. Seen a bunch of posts pop-up here, regarding account being disabled because of age-restriction. Same thing on Twitter.
My only question, is anyone ever got any answers from Discord Support for those past 5 days, which are NOT automated messages?
Or (which is unlikely) got their accounts back online?
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I did it obv.
Also no respond there :\0 -
Youre not the only one with this issue. It has to be an issue with discord itself. Twitter wont help you because theyre social media team will not handle trust and safety issues. My account of 5 years with Nitro for 2 was also wrongfully disabled and ive yet to hear back from the support team for 5 days as well. This whole thing is absurd considering discord deletes disabled accounts after 14 days from what ive been told.
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Twitter wont help you because theyre social media team will not handle trust and safety issues. (c)
Well, at least it's actually a person moderating Twitter Discord Support account, so if someone notices it there, it's better than nothing.0 -
I have the same problem... they just tell you to fill out the form ,tell you your ticket is open and in the correct queue and no response.
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Heyo, got my account back.
My ticket took 6 days, but all good.1 -
Oh really ! Congratulations!
I want my account back too.... Would you like to share how you got your account back?
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If you're account got blocked cuz of you being underage, well:
1. Obviosly make a ticket with your selfie attached to ticket, as well as you holding you DoB ID and piece of paper with your Discord ID on it
2. Just wait.
What I did to speed up the process, is:
Wrote DMs to Discord and Discord Support on Twitter, as well as made some tweets. I got answer at 3:11 AM from Discord's Twitter, and they looked into my ticket after 6 hours.0 -
Thank you so much!
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It's not just you. I see this problem pop up so many times on the subreddit for Discord, and it's because it's super easy to report someone for it, even if they aren't 13 years old. It's a shame, too; so many people cannot get support to fix the issue because the support system on Discord is trash.
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What did the discord support respond ? Cause when I asked on Twitter they couldn't really help other then saying it was in queue
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