My account has been disabled with no reason given and support is not replying.

Pretty much what it says on the tin. My account has been disabled sometime around Wednesday evening GMT and I have not been able to log in since. I made a ticket under a wrong flair (my bad) on Thursday and only got a bot reply. I made a new one (flaired properly) two days later, on Saturday, and haven't gotten a response yet either. I also tried to reach @discord on twitter, to no avail. I know disabled accounts get deleted after around two weeks, so I'd like it if I would get a reply and a fix before that happens. Also, the new Hunt: Showdown event dropped last thursday and I really wanna play with my homies :(

I'll be fair and say that I probably know the reason why it got disabled (Same number on two accounts), and I'm not going to do it again if that was it, but I'd really just like a reply and some co-operation sometime soon. I will say though that I get that I'm writing this on the 4th of July and theres probably not a soul at work at Discord right now, so I'm not gonna be mad if it takes another day. Enjoy your holiday.

Cheers from Germany

Fatui Agent

4. Juli 2023 19:37

I wish they will fix it soon

4. Juli 2023 20:13

is your account still alive ?

ManchmalPfosten

4. Juli 2023 20:17

It still exists, yes, several friends have confirmed. But I can not log in as it is disabled, and disabled accounts get auto deleted after around 2 weeks. So they better get on this soon or a lot of accounts are gonna go poof for no reason.

4. Juli 2023 20:20

I think they wont delete accounts for this sicuation but support is very slow this month I hope they will fix this age problem soon

Shauryaasharma123

5. Juli 2023 02:37

man, you got any help ? I am in the same boat

5. Juli 2023 07:04

Nope, no help yet

5. Juli 2023 07:08

nelly is just closing my tickets without a reply or update :(

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