My account was falsely disabled due to underage, will it be deleted after 14 days?

Fps1509
My account was deactivated due to underage I already sent a ticket that updating my age, but after reading a few posts about how long it takes discord support to respond to tickets I started to worry will my account be deleted after 14 days of deactivation?
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3 Kommentare

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  • Haunt

    Dear Fps1509,

    I understand that you have submitted a ticket to the Discord support team. Please be assured that your account will not be deleted, and the support team will respond to your ticket as soon as possible. However, it's important to note that the support team receives a high volume of tickets, which may cause delays in response times. I kindly ask for your patience and assure you that they are working diligently to address each inquiry in the order they were received.

    If you haven't received a response yet, please allow some more time and avoid submitting multiple tickets as it may further delay the process. Rest assured, the Discord support team will get back to you with a resolution or assistance regarding your account.

    Thank you for your understanding and cooperation.

    Best regards, Haunt

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  • Fps1509

    Thanks for explanation, I hope they will respond soon

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  • Haunt

    Of course! I am always willing to help.

    Regarding the deletion of your data, Discord retains user data for a certain period after account deactivation to comply with legal obligations and for internal purposes, such as addressing potential violations or fraud. While the exact timeframe can vary, Discord typically retains user data for a period of 30 to 90 days before it is permanently deleted from their systems.

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