Discord wont help me stop the hacker on my account
About a month ago I downloaded a file I thought was a game, as stupid as I was. They seemed to get a hold of every user I've logged onto my pc, including discord and my email.
I didnt realize they had my email right away, so they manipulated it to not recieve discord mails. I ended up sending too many requests it seems. Now I changed every password (exept discord) and put discord@support.com back on the trusted list but they wont answer any of my requests.
To this day the hacker is still gaining accsess to more users with the use of my account. I cannot change password due to two-factor authentification.
I'm desperate to stop them….. Please help
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Join the club. Almost all of us are past a month for the same issue. Since we can't get one on one support and they use bots to handle tickets that can't even help current issue, your likely not gonna get it back. Discord caters to hackers since they are understaff somehow and have a broken ticket system.
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Same problem here.. I can’t change my password due to 2FA/Backup code, I even tried doing forgot password via phone number and I don’t get a text message code for it… 🥺😭
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