Discord Support Feedback
This is my honest opinion of the current state of Discord Support.
It's absolutely horrendous, I've never been met with such bad customer support in my entire life, like seriously we shouldn't have to wait Multiple Days, Weeks, and even months just to receive support once then wait even more for a reply.
It's unacceptable that discord operates in this way, I've seen Roblox, Guilded, Twitter and other major platforms with better Support, its absolutely ridiculed no big brands are calling you out for your stupidity, You go on your knees for the big influencers, and partners, but the average guy gets ignored and has to wait weeks to get a reply.
Seriously, if you cant handle the amount of Tickets, then make an automated bot similar to Roblox to verify your age instead of auto-banning people from the discord, and not only that. Discord will TERMINATE your account if you do not get it back within 14-30 days, which is stupid cause Discord will take all the time in the world until your account is fully deleted, then they MIGHT reply back to you, and by that point it's helpless.
Its seriously so frustrating I've seen so many other people with this same issue
And to the community, Use Guilded, They have an Official Guilded Server, their support is good, and most Paid Features on Discord are free there and they are backed by another Major Company (Roblox Corporation).
I recommend it instead of this trash shithole known as Discord.
Discord, fix your support or I promise you that everyone is going go to your competitors, you arent not untouchable, start treating us like people.
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What I'm going to say will be sad,but - I subscribe to it. Discord does not have as many users as Twitter, Facebook or tez Instagram.
And surprisingly, those companies operate much more efficiently than Discord, which relies primarily on bots.Unfortunately, the creators of discord are making huge money on it, so they probably don't give a damn about people. That's why it's best to convince the others to also leave this one big cesspool.
I am ashamed that such a serious application has such a damn poor contact with users. Plus the fact that most of the tickets are closed automatically by them, with no response in our direction.
Let them change this app, or hire people instead of robots. Because as you can see, robots won't answer for people. And then circuses like this come out for a long time.
Not to mention that on August 25 a message was sent to some people that they will have their accounts deleted. It was supposed to be a coincidence, but is it really?
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