Discord's New Mobile UI Inaccessibility (Video Calls)

Amarante Southard
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Hello,

As other many users complain about the new UI, I too have a complaint of my own. As a Deaf person who often use it for video calls with other Deaf gamers, the video calls are suddenly inaccessible for Deaf people using phones. Instead of a fixed square or rectangle size, it changes dynamically based on the screen size which is SEVERELY inaccessible for many of us including the usage of sign languages on it. We are unable to see most of body language and communication due to this inaccessibility.

Please revert it back. Or fix the new UI to be much more accessible for disabled & Deaf folks, and for usage of sign language on the platform.

Thanks,

Firelad / Amarante

5

Kommentare

2 Kommentare

Datum Stimmen
  • Permanently deleted user
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    Strongly agreed. The mobile version changes is not a good UI, why change something that was good and easier to navigate? The new one is way more difficult and unintuitive, and it is not easy for people with disabilities to navigate. It has been made worse. Now even Telegram is easier to navigate. The people at Discord need to remember this rule, find change something and try to “fix” it if it isn't broken. If it weren't for the users and friends I know as well as the PC version, I'd be ditching Discord right now for another service.

    1
  • wimberleyson
    1. Check App Version: Ensure you have the latest version of Discord installed on your mobile device.
    2. Restart App: Sometimes restarting the Discord app can resolve accessibility issues.
    3. Check Internet Connection: Ensure you have a stable internet connection for video calls to function properly.
    4. Adjust Settings: Explore Discord's settings to see if there are any accessibility options you can adjust.
    5. Update Operating System: Make sure your mobile device's operating system is up to date.
    6. Contact Support: Reach out to Discord's support team for assistance with any accessibility issues.
    7. Try Different Device: If possible, try using Discord on a different mobile device to see if the issue persists.
    8. Community Forums: Click here sss community for any discussions or solutions related to mobile UI accessibility.
    9. Check Accessibility Features: Ensure your mobile device's accessibility features are enabled and configured properly.
    10. Report Bug: If you believe it's a bug, report it to Discord's development team through their official channels.
    11. Alternative Communication: If video calls are inaccessible, consider using alternative communication methods within Discord, such as voice calls or text messaging.
    12. Stay Updated: Keep an eye out for any updates or announcements from Discord regarding improvements to mobile UI accessibility.
    -1

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