My account got hacked even with 2-factor

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1 Kommentar

  • Topolbof

    They won't even read this, congratulations. Although, I dare say, they can be sued.

    There’s probably no point in contacting technical support either, they don’t do this, but if they returned Trust and Safety, they would help us (click on the link)

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    Они даже не станут это читать, поздравляю. Хотя, осмелюсь предположить, на них можно подать в суд. Обращаться в техподдержку, наверное, тоже нет смысла, они этого не делают, но если бы они вернули Trust and Safety, то помогли бы нам (нажмите на ссылку, и проголосуйте, точно так же можно написать комментарий об этой ситуации).

    https://support.discord.com/hc/en-us/community/posts/24781831607959-EN-I-suggest-putting-Trust-and-Safety-back-into-the-requests-on-the-site-support-discord-com-RU-Я-предлагаю-вернуть-Trust-and-Safety-в-запросы-на-сайте-support-discord-com

    By the way, in the comments there, you will find a link to the petition, please help spread it! And write a comment about your problem there.

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    In my experience, you need to tell them that you were not answered in the tickets, like the question and the description of the question, after which they will ask you what you want to do, and you have to explain everything to them. You can do this many times, sooner or later you will come across someone who is ready to serve you. 

    The funny thing about all this is that, apparently, Discord explains this behavior (ignoring you) by the fact that they are overloaded, but by their own actions they force you to overload them, creating new tickets to get at least some help.

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