I want to pay for audio quality, but can't - subscription/pricing is confusing for new users
Hey - I'm just a user/dev, but wanted to send some feedback your way. I signed up for Discord and got my friends to sign up also (sign up flow is great, app is really polished and solid). I want to pay money to upgrade sound quality and features for my individual server. I looked where I could pay and see the Nitro stuff (okay so this is a subscription?).
Then I see boosts? Okay what's this, search around a while and read blog posts to understand if I can pay to upgrade quality. Realize that not only can I not pay because the system is structured to incentivize large groups of people to be pumping money into large community servers, but there are a ton of other more confusing things (boosts expire? Nitro has classic and new? etc.)
Now I think there's actually no benefit for me to sign up as a subscriber because I won't get anything of actual value that I care about to use with my friends (I don't care about emojis). I'd sign up for a subscription in a second if it meant higher quality sound on my server and other similar features that affect the core service.(I can get the Level 1 boosts I think for $10/month, but that only has the lowest quality option?)
I think the current strategy disincentives people from signing up by setting the threshold way too high (you only get value if a ton of people also sign up and boost at the same time) and way over complicates the value actually provided for the subscription. I want to pay you so I can upgrade my server's sound quality, but the current way you have things set up doesn't make sense for me to do it.
After searching a while to understand the pricing, I found that it’s $150/month to get the highest sound quality. Since I want to play games with a handful of my friends at high quality during the quarantine that’s really expensive.
The pricing model creates a kind of bystander effect where you're incentivized not to sign up because the threshold is too high. I get what you’re trying to do and it’s hard to model server pricing (balancing growth and charging without limiting growth). The boosting idea is cool, but it hurts this small (probably common?) use case of wanting to have a high sound quality server with a handful of friends and complicates the value of the subscription (took me a while to understand and I think most users won’t try that hard).
Summary: I wish I could get the highest sound quality for $10/month on my server to play with friends.
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