Medal TV partnership

324 333
Trying to get nitro from the Medal.tv partnership but it says that I can't use the code. I contacted discord and they said they can't do anything. They said my account isn't eligible but it is. Any help?
2

Kommentare

14 Kommentare

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  • gamers

    me to same problem :(

    my account is new to

    1
  • gamers

    do you have new account. and do you add  Valid payment method and you have 1$ on it ?

    2
  • 324 333

    @gamers yes I do. Discord support told me that my account is not eligible for nitro. Yet it is. If I didn't have money it would say insufficient funds

    1
  • gamers

    I also got this from Discord support   ''your account is not eligible for nitro''

    but my account is new what the hell !! :(

    1
  • 324 333

    Ikr? They didn't even bother to like give me a solution or a promo. They have this strange policy that if it didn't work, they WON'T not can't WON'T do anything

    1
  • gamers

    stupid support..... 

    but i understand . You must use the key on an old account you have it from a month or more..

    not working with new account..

    1
  • 324 333

    Bruh really? I'm the stupid guy now. I created my account as an alt about a week ago. And since the promotion ends in September 19th I can still get it. Bruh. Anyways, thanks!

    1
  • gamers

    I'm sure of what I said, but I'm not sure about the account exactly how old it is.

    It could 10 days or two weeks, I don't know exactly.  Because I activated the key on my account that I created less than two months ago. And on a new account today I made it the key did not work..

    1
  • Shuwwuwu

    My friend from us was able to redeem it fine and his account was new, but when it's my account it says I can't? I really hate it

    2
  • cristiano02555

    324 333 Shuwwuwu

    Hi! usually you can't redeem these codes from parter because you've already had discord nitro at least once with your account.

    0
  • Shuwwuwu

    obviously I'm aware of that and I didn't have nitro before but the support says I'm ineligible

    0
  • cristiano02555

    Um, this is strange I don't think there are any requirements to redeem a nitro partner code except to put the credit card, I tried to redeem it (I couldn't because I already had nitro) but I didn't have to put the credit card because it was just a link to accept with "Redeem."

    0
  • gamers

    Shuwwuwu your friend  have new account  and his from usa . but why on my new account not work. i make 2 acc same problem  (( sorry seems like something's gone wrong and you can't use that code  ))

    0
  • Muller

     If Discord has confirmed that your account is not eligible for the code, there might be certain criteria or restrictions that you're not aware of. However, I can offer you a few suggestions to help resolve the issue:

    1- Double-check the eligibility requirements: Make sure you meet all the necessary criteria for redeeming the Nitro code. Check if there are any specific conditions mentioned in the partnership promotion or on the Medal.tv website.

    2- Contact Medal.tv support: Reach out to Medal.tv directly and explain the situation. Provide them with any relevant details, such as the error message you received or any correspondence you had with Discord. They should be able to provide more specific assistance or clarify any issues related to the code redemption process.

    Best Regards: Watch TV series

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