On August 25, 2023, we became aware of an issue where some European users mistakenly received SMS or email notifications that their accounts were going to be scheduled for deletion due to inactivity.
These notifications were sent in error. These accounts are not at risk of being deleted if they have been active within the last two years, nor have any accounts been mistakenly deleted as a result of this issue. Impacted users have been notified of this error via email.
If there is any concern for your account, log into your Discord account here.
Q: Have any accounts been mistakenly deleted?
A: No accounts have been mistakenly deleted.
Q: Why did users receive this message?
A: This message was mistakenly sent through our notification system.
Q: What are you doing to clarify the issue for anyone who received this notification mistakenly?
A: We have emailed impacted users clarifying that their accounts will not be deleted.