1 Month of Nitro for Customers of Select Western Digital Products

Bubbles
  • Updated

Starting from August 1, 2024, Western Digital customers can claim 1 month of Discord Nitro from purchasing eligible Western Digital products. Learn below about how you can claim Discord Nitro.

Promotion Summary

Offer Details: 1 month of Discord Nitro

Who is Eligible: Users who have had an active Nitro membership or Nitro trial in the last 12 months are not eligible to redeem this Nitro promotion.

Users who have had a Discord Nitro membership at any point on their accounts and have had a Nitro Classic or Nitro Basic membership in the past 12 months are ineligible to redeem this promotion.

If a user has had a Nitro Basic, Nitro Classic, or Server Boosting membership active on their account and they’ve never had a Nitro membership, redeeming this promotion will override that membership.

We will not be able to refund any leftover membership time from those, and the user will be forfeiting the remainder of the existing membership when activating the 1 month Nitro trial.

Users who have already claimed a gift from this promotion are not eligible to claim further gifts from this promotion.

This promotion is only available in certain regions where Discord Nitro and eligible Western Digital products are available. If you receive an "Unknown Gift Code" error during the claim/redemption process, you are not eligible to redeem this promotion. You can learn more at this Help Center article.

Requirements: Claim the promo by purchasing eligible Western Digital products starting August 1, 2024, and redeem it in your Discord account by July 17, 2026.

NOTE: This promo is only available to customers who have purchased Western Digital products with eligible SKUs. 

Membership: After the 1 month trial period, your Nitro membership will convert to a monthly recurring membership, and Discord will bill your payment method for per month until you cancel it. You can cancel at any time in your Discord User Settings. 

What this article covers: 

What is Discord Nitro?

Discord Nitro is our membership plan that gives you access to special perks that’ll make your time on Discord as fun as ever! Personalize and enhance your experience with popular perks like HD streaming, 500MB file uploads, profile and avatar customizations, 2 free Server Boosts, and more:

What is Western Digital?

Western Digital is on a mission to unlock the potential of data by harnessing the possibility to use it. With Flash and HDD franchises, underpinned by advancements in memory technologies, we create breakthrough innovations and powerful data storage solutions that enable the world to actualize its aspirations. Learn more about Western Digital and the Western Digital®, SanDisk® and WD® brands at www.westerndigital.com.

How do I claim the Nitro Promo from my Western Digital product? 

To redeem your Nitro promo, simply purchase an eligible Western Digital product. You will find the Nitro promo inserts included with your purchase. 

Follow the instructions shown on the Nitro promo inserts to learn how to claim your code. You can also follow the instructions below to learn how to redeem the Nitro promo code on Discord. 

How do I redeem the Nitro Trial on my Discord Account?

Once you have claimed the promo, you'll now need to officially redeem this promo on your Discord account. You must redeem this Nitro trial by July 17, 2026.

Eligibility for Redeeming the Nitro Trial

This promotion is only available in certain regions where Discord Nitro and eligible Western Digital products are available. If you receive an "Unknown Gift Code" error during the claim/redemption process, you are not eligible to redeem this promotion. You can learn more at this Help Center article.

Users who have had an active Nitro membership or Nitro trial in the last 12 months are not eligible to redeem this Nitro promotion.

Users who have had a Discord Nitro membership at any point on their accounts and have had a Nitro Classic or Nitro Basic membership in the past 12 months are ineligible to redeem this promotion.

If a user has had a Nitro Basic, Nitro Classic, or Server Boosting membership active on their account and they’ve never had a Nitro membership, redeeming this promotion will override that membership.

Users who have already claimed a gift from this promotion are not eligible to claim further gifts from this promotion.

Step by Step Redeem Instructions

If you're eligible and ready to redeem this Nitro membership on your own Discord account, you can follow these steps below to redeem the promo.

NOTE:
- Before redeeming Nitro, make sure you are logged in your own Discord account.
- If you accidentally redeemed the Nitro promo on an account that is not yours, we are unable to provide you with another promo.

Step 1 - Logging into Discord

  •  If you're not already logged into Discord in your browser, you will then be automatically redirected to either:

Register for a New Account

If you don't have an account, you can directly register a new Discord account

Login to your Account

If you already have a Discord account, you can login to your account using your email and password or using QR code login

Step 2 - Claiming your promotion gift

Once you have logged in to your account, head over to your User Settings by selecting the cogwheel [] in the lower right corner. 

While there, select Gift Inventory. 

Then, enter the gift code in the Redeem Code box and press Redeem. You can find your unique gift code on the Nitro insert from your Western Digital purchase. 

Afterwards, you will see a message appear below the box stating: “This looks like a promotion code. Click here to redeem.” Press Click here and follow the next prompts to redeem your Nitro promo trial.

You can share this gift with a friend as long as the promo code has not been redeemed. Once the code is claimed, the account you are currently logged in as will receive this gift and it cannot be transferred to another user. Please ensure you are logged into the correct account before redeeming the gift or sharing the promo code with a friend.

Step 3 - Redeeming your promotion gift

Review the details of the promotion then press on Next. Please note: if you switch to a different account at this step, you will not be able to claim and redeem the promotion on the account you switched to. 

Make sure your payment information is accurate. If your Discord account does not have your payment information, please fill out your payment details. You will not be charged until the free trial ends and the membership renews.

When you've filled out all the necessary information and you're ready to redeem this promotion, press the confirmation button.

Step 4 - Membership Now Activated

After accepting the promo to your account, you'll now be automatically redirected to your Subscriptions tab in your User Settings to see your newly activated Nitro membership on your account.

What if I am an Active Nitro Basic, Nitro Classic, or Server Boosting Member? 

Just to clarify - if you have had a Discord Nitro membership at any point on your account and have had a Nitro Classic or Nitro Basic membership in the past 12 months, you are ineligible to redeem this promotion.

So long as you have had a Nitro Basic, Nitro Classic, or Server Boosting membership active on your account and you’ve never had a Nitro membership, you will be able to redeem this promotion and replace it with the 1 month Nitro membership.

HOWEVER, please note: By choosing to activate this 1 month trial, you will lose any features associated with your current memberships, and **you will not receive a refund for any remaining value on your current membership**.

At the end of the promotion period, you'll be converted to a paying Nitro membership per month unless you cancel your membership.

Frequently Asked Questions

We know there's a lot of information to unpack on this promotion above, so we've also broken down this information in this FAQ section as well too.

Promotion Details

Q: How long does this promotion run for?

A: Western Digital customers can purchase eligible Western Digital products starting on August 1, 2024, and redeem it in your Discord account by July 17, 2026. 

Q: How long does the Discord Nitro promotion last for?

A: You must redeem the Nitro promotion by July 17, 2026.

If a code has not been redeemed to the Discord account by July 17, 2026, it will expire and you will no longer be able to have 1 month of Discord Nitro.

Eligibility for the Promotion

Q: Who can claim this promotion with their Western Digital purchase?

A: To redeem your Nitro promo, simply purchase an eligible Western Digital product. You will find the Nitro promo inserts included with your purchase. Follow the instructions shown on the Nitro promo inserts to learn how to claim your code. 

Q: Who can redeem this Nitro trial to their Discord account?

A: Users who have never had an active Nitro membership on their Discord accounts are eligible to redeem this Nitro promotion.

Additionally, users who previously had a Discord Nitro membership and have had a Nitro Classic or Nitro Basic membership in the past 12 months are ineligible.

This promotion is only available in certain regions where Discord Nitro and eligible Western Digital products are available.This promotion is only available in certain regions. If you receive an "Unknown Gift Code" error during the claim/redemption process, you are not eligible to redeem this promotion. You can learn more at this Help Center article.

Q: What if I'm a current or previous Nitro Basic, Nitro Classic, or a Server Boost membership? Can I also take part in this promotion? 

A: If you previously had a Discord Nitro membership at any point on your accounts and have had a Nitro Classic or Nitro Basic membership in the past 12 months, you are ineligible to redeem this promotion.

If you have had a Nitro Basic, Nitro Classic, or Server Boosting membership active on your account and you’ve never had a Nitro membership,  you will be able to redeem this promotion and replace it with the 1 month Nitro membership.

HOWEVER, please note: By choosing to activate this 1 month trial, you will lose any features associated with your current memberships, and **you will not receive a refund for any remaining value on your current membership**.

At the end of the promotion period, you'll be converted to a paying Nitro membership per month unless you cancel your membership.

Payment Info and Membership Questions

Q: Why do I need to submit my payment info to redeem Nitro?

A: Because Nitro is a membership plan, at the end of your 1 month trial, we will start your first billing cycle so you can continue to enjoy Nitro on Discord.

However, you can cancel the Nitro membership at any time before the end of the 1 month.

Q: Why do I see a temporary hold/charge on my account when this is supposed to be a free promotion?

A: Just to clarify, this Nitro promotion is free, however, there will be a temporary hold placed on the payment method upon activating the promotion. This is to help Discord confirm the payment method works as expected and to prevent the use of fraudulent payment methods. This charge will appear in your Discord transaction history, and it may appear as a hold on your payment method.

We immediately reverse the temporary hold, and you’ll see that reflected in your Discord transaction history. Your bank may take longer to remove the hold from your payment method.

NOTE: Banks will usually remove the temporary hold from your account within a few business days.

If your Discord transaction history does not show the hold released after 5 business days, please let us know at https://dis.gd/contact, and our support team will be able to investigate this issue further.

Potential Errors and Other Issues

Q: I see a "Oh no! It looks like you have Nitro already" error when I try to redeem my Nitro promo.

A: If you're seeing an "Oh no! It looks like you have Nitro already" error, that means that the Discord account you're trying to redeem this promotion on currently has a Nitro membership so it is ineligible for this Nitro promotion.

Please make sure you're logged into the account that you want to redeem this promotion on.

Q: I see a "Sorry, looks like you’ve already had a Nitro sub!" error when I try to redeem my Nitro promo.

A: If you're seeing an “Sorry, looks like you’ve already had a Nitro sub” error, that means that you've previously subscribed to Nitro on your Discord account and you won't be able to redeem this 1 month perk.

If you have never subscribed to Nitro, please submit a ticket through our support system: https://dis.gd/contact and our support team will be able to investigate further.

Be sure to include your full Discord ID and email address tied to your Discord account

Q: I see a "This gift has already been claimed" error when I try to claim my Nitro promo.

A: If you are seeing a "This gift has been claimed already" error, that means that the Nitro promo has already been used and cannot be used again. You may need to double check if you've claimed this promo on another Discord account.

Unfortunately, once the promo has been claimed, the promo cannot be re-enabled, and the Nitro cannot be transferred from one account to another.

Q: I see a "Wait a Second...Looks like this code didn't work." error when I try to redeem my Nitro promo.

A: If you're seeing an “Wait a Second...Looks like this code didn't work.” error, that means that the promo is invalid.

Please note that our support team is unable to intervene if you are given an invalid promo and we will not be able to provide a new promo.

Q: I see a “Looks like something went wrong” error when I click on “Next”.

A: There are several reasons why you may be seeing this error:

  • You are ineligible for this promotion
  • The promotion is invalid
  • The promotion has reached the maximum number of claims
  • The link is invalid

Please note that the Discord support team is not able to assist if you run into this error when attempting to redeem. See the list above for possible reasons why your account may be ineligible or otherwise unable to redeem this promotion.

Q: I see a "Sorry, This Payment Source Cannot Be Used for Redemption" error when trying to redeem my promo!

A: If you're seeing a "Sorry, This Payment Source Cannot Be Used for Redemption" error, that means that the payment method you've selected to cover the temporary $1 hold cannot be used for that purpose. 

Please keep in mind that prepaid payment methods, such as Gcash, cannot be used to cover temporary holds due to the nature of how prepaid payment methods function.

For more information on temporary holds, please check out this article!

Q: I see a “Looks like this promotion has reached its maximum number of claims” error when trying to redeem my promo!

A: If you are seeing a “Looks like this promotion has reached its maximum number of claims” error, that means the maximum limit for claims of this promotion has been reached and this promotion can no longer be claimed. If you have claimed this Nitro promotion, you are still able to redeem it to your Discord account!

Please note that the support team is unable to assist you if you run into this error and we are not able to increase the limit of claims.

Q: I see a “Looks like your email isn’t verified. Make sure to verify your email before claiming this gift.”

A: If you are seeing a “Looks like your email isn’t verified, make sure to verify your email before claiming this gift” error, you are trying to redeem this Nitro promotion on a Discord account with an email that hasn’t been verified yet.

You can check out this support article on how to resend the email verification for your Discord account. If you need help setting up your Discord account, you can read our Getting Started article. 

Q: What should I do if I'm experiencing issues with my Western Digital purchase?

A: If you're having trouble with your Western Digital purchase, please contact Western Digital's support team. You can reach them by visiting their support page at: www.westerndigital.com/support. 

Additionally, if you have purchased a Western Digital product, you can scan the QR code located on the product's packaging. This QR code will direct you to the specific product's support page, where you can get in touch with Western Digital’s support team regarding any product issues or concerns related to the Nitro promotion code.

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