Thank you for buying something through Discord! These Paid Services Terms apply to anything bought or sold through our services and supplement our Terms of Service. You may also be asked to agree to separate terms before accessing paid products or services. If you are under 18 (or the legal age of majority in your place of residence), you need your parent’s or guardian’s permission to make purchases through Discord.
Use of paid services: We use third-party payment processors to transmit payments to us. By providing a payment method to us, you agree that (i) you are authorized to use the payment method you provide; (ii) you will in fact pay for the paid service by the date on which payment is due; (iii) the payment information you provide is true and accurate; (iv) we may retain the payment information and method that you and the issuer of your payment method or the applicable payment network submit to us; and (v) we are authorized to charge you for the paid service using the payment method you present. This includes any obligation you may have to pay any taxes applicable to the service you are buying. You also agree that we have permission to retain and/or share with financial institutions and our payment processors (including any institutions or processors we retain in the future) information regarding your purchase and your submitted payment information in order to process your purchase and to use the contact information (such as an email address or phone number) submitted by you to provide you with notices and disclosures relating to renewals, recurring charges, and changes affecting your purchase.
Payment methods. Discord accepts certain payment methods. These may vary by country or paid service and may change from time to time. You can update your payment methods in the “Billing” section of the Settings page in your Discord account. Please note that Discord is not responsible for any fees or charges applied by your financial institution or payment method issuer related to our processing of your payment. In some cases, we may allow you to pay against an invoice. Invoices will be sent to the email address associated with your account, and we will invoice you no more than forty-five (45) days after the purchase of the relevant service. All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified on the invoice itself. All amounts are payable in United States dollars unless otherwise specified.
Virtual goods. You may be able to purchase virtual goods through our services. If you do so, you’ll have a limited, personal, non-transferable and non-sublicensable license to use your purchased virtual goods solely within our services and solely in conjunction with the Discord account through which you purchased them. Your license to use virtual goods cannot be sold, traded, transferred, exchanged, or used outside of your Discord account. You do not own, or have any other right, title, or other proprietary interest in these virtual goods, regardless of any consideration offered or paid in exchange. In fact, the license to those virtual goods is really a software license to access and use the software that enables your access to the virtual goods. Virtual goods are not property and have no cash value. We reserve the right to control, regulate, change or remove any virtual goods, or terminate provision of virtual goods at any time, in our sole discretion, without any liability to you. The license you receive to use virtual goods terminates when your Discord account is deleted or terminated and may be terminated, in Discord’s sole discretion, if you violate the Discord Terms of Service or any other applicable policy. Additionally, if your account is suspended, your access to virtual goods may be suspended or terminated. We will not compensate you for this loss or make any refund to you, and we have no liability to you or to any third party associated with the loss of such virtual goods.
Subscriptions. We may allow you to purchase subscriptions to premium features and content. These subscriptions may be sold by Discord or others. Subscriptions sold by Discord and associated subscription fees are available on the “Subscriptions” section of the Settings page in your Discord account. You will find details about the subscriptions you’ve purchased from Discord, the applicable subscription fee, and the next payment due date there as well.
- Billing. We’ll automatically bill you starting on the date you first purchase your subscription (or whenever your payment method is successfully charged), and on each periodic renewal date (monthly, annually, or other renewal period) until cancellation (see “Cancellation” below for more information on how to cancel a subscription). By initiating your first subscription fee payment, you authorize us to charge your payment method for recurring subscription fees on an ongoing basis. For annual subscriptions, we’ll send you a reminder of the then-current subscription fee at least 30 days, and at most 60 days, in advance of your automatic renewal, or as otherwise required by applicable law. Some states and countries have mandatory laws regarding your cancellation rights, and this paragraph does not override those laws. UNLESS YOU NOTIFY US OF YOUR DESIRE TO CANCEL YOUR SUBSCRIPTION (IN ACCORDANCE WITH THE “CANCELLATION” SECTION BELOW), YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE AMOUNT OF YOUR SUBSCRIPTION FEE AND ANY APPLICABLE TAXES ON EACH PERIODIC RENEWAL DATE.
- Price changes. We may, from time to time, change the price for subscriptions, but we’ll give you advance notice of such changes and their effective date either via our services (such as the Discord system direct message) or to the contact information associated with your Discord account (or both). Subject to applicable law, you accept the new price by continuing to use or otherwise receive the benefits of the subscription service after the price change effective date. You may also reject the price change by canceling your subscription.
- Cancellation. You may cancel your subscription at any time by going to the “Subscriptions” or “Server Boosts” section of your Settings page, and you’ll continue to have access to premium features through the end of the current subscription period. We may cancel any subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. If your payment is not successful (for example, if your payment method expired or has insufficient funds), we may attempt to re-run your payment method. We will also try to provide you notice of the failed payment and the opportunity to make a valid, on time payment to us, but we are not obligated to do so. In the event you fail to pay us, your subscription may be canceled or suspended. We may, in our sole discretion, choose not to cancel a subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if you fail to pay for a subscription, we may suspend your rights to use that premium service or we may change the type of privileges you have to a non-paid version of the service. Your subscription may also be terminated, in Discord’s sole discretion, if you violate the Discord Terms of Service or any other applicable policy. If your Discord account is terminated, your subscription will be automatically canceled.
- We may decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; if so, we’ll cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
Stuff sold by others. We may allow you to purchase subscriptions or other things offered by other sellers. These sellers are responsible for describing and providing these offerings, and Discord acts as each seller’s payment collection agent for the purpose of accepting payments from you on behalf of the seller. We do not control the quality of these offerings, and we cannot guarantee the identity of the people providing them or the validity of any claims they make. If you identify subscriptions or other offerings on our services that violate our policies, please report them here.
Promotions. We may occasionally offer promotions on paid services. The specific terms of each promotion will be stated at the time the promotion is offered. If you are taking part in any trial period offer that enables you to use a subscription without charge, and that trial period converts into a paid subscription upon the expiration of the trial period, you must cancel the subscription prior to the end of the trial period in order to avoid incurring the charges for the paid subscription.
Gifts. Existing users may be able to purchase and “gift” various products to other users, including subscriptions. Gifts may only be redeemed through Discord by clicking the gift link shared with you or by entering the gift code in the “Gift Inventory” section of the Settings page. There are no fees to access or utilize a gift, but for a gift subscription, you may be required to enter a payment method when you redeem it. Once redeemed and activated, the code is void and cannot be transferred or assigned to any other user. A gift subscription is good for the particular service and term set forth in the redemption flow when you enter the code. At the end of that term, your subscription will automatically be renewed using the payment method provided when you redeemed the gift. Recipients of gift subscriptions may cancel their subscription at any time following activation, but the recipient is not entitled to a refund or credit of any kind in the event of such cancellation. Gift subscriptions may not be redeemed for cash or combined with other promotional offers, free trial offers, or incentives, except as required by law. Gift subscription codes do not expire, so please keep your gift subscription code in a safe location. We are not responsible for lost or stolen redemption codes or the unauthorized redemption of gift subscriptions, except as required by law.
Taxes and fees. You’re responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of the services, and we’ll charge tax when required to do so.
Refunds. You can review our refund policy here.