Accounts randomly disabled multiple times

This year marks the second year in a row where my account is disabled with no explanation right when January starts. This year I got locked out around 1am on New Year's Day too. I have never been given an email as to why and my support tickets are only answered with the automated Clyde. This happening twice now without being given any information is making me wonder if it's a pattern or not. I can't think of anything that could've warranted this other than maybe opening Discord while my vpn was still on? This is getting rather ridiculous and I know it's a long shot, but I would really like some help with this from an actual person

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