AI forced into people's lives.
How can you do this to people, with the information already available about how these stupid neural networks are spreading misinformation, being scraped from people's private information, how unreliable they are, the human and legal problems around them, how can you offer them to unsuspecting users like they're some kind of toy? Is this a demand from the higher ups? Do you have executives breathing down your backs? Do you not have the slightest concern for your users at all?
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I'm afraid they don't have that, because even the support is automated with faulty algorithms, the bot/AI works its way through the data of the users and interpriates by incorrectly recognizing the connections together like bulshit.
This is about cost savings and since you know that there is no sensible alternative to you, you can switch and act as you please.
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