Concept - Discord server ban appeal

Comments

24 comments

  • Alfa_Flo

    I already saw this on Reddit and it would be so nice if this would come to Discord! :D

    11
  • koro

    Alfa_Flo thanks!

    4
  • The_Legend

    Ur concept is epic, but you aren’t epic anymore.

    -16
  • Pedro_Casc

    Awesome concept!

    3
  • koro

    Pedro_Casc The_Legend ty!

    3
  • Arslan35

    Also MUST add a permission to manage ban appear form and view and manage appeals.

    13
  • Arslan35 it could just be the manage server permission to manage the form, and the ban permission (which also lets you unban) to accept / reject appeals.

    9
  • materwelon

    Alfa_Flo this post is originally from reddit. the same reddit user posted it here so it might actually be a possibility to be added to reddit.

    2
  • Gommeh

    I’d love this. And also, I might suggest modifying the text that notifies you that you’ve been banned from a server, so that it also tells you the reason(s), date/time, and length of your ban as well so you don’t have to go ask the owner or staff member what you did wrong.

    4
  • Vico

    But what if the banned member abuses this form?

    I think that should be accompanied by a "2nd tier" ban (like a "perma-ban") who would prevent the member to appeal at first place. Relying on Trust & Safety isn't an option, given the last times i tried to get help from them.

    3
  • Clemen34

    Hello, it's a very cool ideal, I'm waiting fort that !

    1
  • TheLittleDoctor

    Only thing I could add is to make sure that ban appeals can notify the moderator role, like a ping, so that they know there is an appeal up for review. Users shouldn't be able to appeal multiple times before a decision to make sure they can't abuse the system at all.

    7
  • dodoGames

    Very Cool Concept!

    1
  • nut of wisdom

    a cool concept, take my upvote

    1
  • General Disturbance (gylotip)

    The best concept that I have seen! Thanks. It really helps people when they are banned.

    1
  • Sir Waffles

    I was making a concept for this too, and I stumbled upon this post which was exactly what I was thinking it could look like! I've made another concept which would be the windows you'd be presented with when you appeal for your ban:

    I know it's not the best, but it shows my general idea.

    4
  • Davi 6596

    That system is very nice because I got banned from a server, tried to appeal by contacting the owner on Twitter, but he didn't reply to me, and I'm still banned there.
    And it should be required that the appeal system be enabled in all servers to ensure that all members can appeal their bans. If my idea isn't implemented, the ban reason should be shown to the members at least (when ban appeals are disabled). The same should apply to kicks.

    2
  • Davi 6596

    Only thing I could add is to make sure that ban appeals can notify the moderator role, like a ping, so that they know there is an appeal up for review. [...]

    Yes, we don't want staff members ignoring ban appeals, do we? 

    2
  • KraftenMari

    Davi 6596 Issue with ban appeals being mandatorily enabled is some servers only unban in exceedingly rare cases and have no reason to have them enabled. Others might end up flooded with false ban appeals from raider accounts banned from a server. Other cases server staff may choose to use an external service for ban appeals as is common presently. There's just generally no reason for ban appealability being mandatory.

    Showing the reason for the ban I can definitely agree with though, as I've seen numerous occasions where someone gets banned from a server and doesn't know why.

    2
  • Sir Waffles

    KraftenMari See that's the reason this is needed. If servers use external services it could be hard to find that specific service since there isn't really a standard. For now, I've been experimenting with a Banned role which only gives them access to one channel, #ban-appeals which only people with that role or moderators can see. The only problem with that is that they're still shown in the server list which can be weird for someone that isn't familiar with this system. Otherwise before a ban you could make a bot send them a link for a ban appeal form, but then the user may have DMs disabled meaning they won't receive it. Not really a practical solution as you can see.

    2
  • Davi 6596

    Davi 6596 Issue with ban appeals being mandatorily enabled is some servers only unban in exceedingly rare cases and have no reason to have them enabled. Others might end up flooded with false ban appeals from raider accounts banned from a server. Other cases server staff may choose to use an external service for ban appeals as is common presently. There's just generally no reason for ban appealability being mandatory.

    Fair enough, but if you were banned without a reason and you couldn't appeal the ban, would you like that?

    Showing the reason for the ban I can definitely agree with though, as I've seen numerous occasions where someone gets banned from a server and doesn't know why.

    Yeah, banned users can only see the ban reason through bots' DMs; and that's a problem.

    KraftenMari See that's the reason this is needed. If servers use external services it could be hard to find that specific service since there isn't really a standard. For now, I've been experimenting with a Banned role which only gives them access to one channel, #ban-appeals which only people with that role or moderators can see. The only problem with that is that they're still shown in the server list which can be weird for someone that isn't familiar with this system. Otherwise before a ban you could make a bot send them a link for a ban appeal form, but then the user may have DMs disabled meaning they won't receive it. Not really a practical solution as you can see.

    I've seen a server with a "Banned" role too.

    Also, there should have a way to soft ban (The user is banned and immediately unbanned; user's messages are deleted), temporarily ban, and mass ban.

     
    2
  • koro

    Sir Waffles your design is clearly better than mine!

    1
  • koro

    bumping this just in case :)

    1
  • VNNI

    Would be a nice feature, for sure! Yes please.

    0

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