Discord support team not helping

SasukeHusky

I have been waiting 8 hours for a response from the support team about my account being hacked. And I am still waiting. This is not how support works, they should be fast. I need my account back asap and it has 3 months of Nitro. 

Does discord truly care for their Users? 
At this point i dont even know

-3

Comments

2 comments

Date Votes
  • Lala Sabathil
    • Edited

    > This is not how support works, they should be fast

    So now: Think about how many discord users they have.
    Think about how many supporters they have.
    Think about the amount of spam tickets per minute.
    8 Hours is nothing, I'm sorry.

    It can take up to a week. Atm they have too much to do.

    > Does discord truly care for their Users? 
    Yes they do

    1
  • Lala Sabathil

    To quote Chris:

    At Discord we have a great team that works hard every day to maintain a safe environment for everyone.

    I am sorry that you have not yet received a response from our team, we invite you to stay tuned to https://dis.gd/request to be notified of our team's response.

    0

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