Videos downloading as jpgs

Szhival

• June 17, 2021 06:57

For a few days now I'm unable to downloand videos in the mobile app - clicking the download button saves just a jpg of the 'current' moment of the video.

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  Spectralfx

  • June 18, 2021 00:20

  Had this too.

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  Terry

  • March 27, 2024 17:16
  • Edited

  
  It seems like there might be a glitch in the mobile app causing the download button to save a JPG instead of the full video. Try updating the app to the latest version or reaching out to the app's support team for assistance.

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