Discord account hacked and buy nitro gifts

Comments

13 comments

  • Dizzer

    ¡Hey okahaok!

    hank you for your feedback. We are sorry to hear that you experienced this situation.

    You should contact our trust and safety team at https://dis.gd/request to give you a prompt solution to your situation.

    Our team works hard to maintain a safe environment for everyone so it is possible that the response time may be a little longer than usual, we ask you to be patient.

    Remember that anyone who asks you to download external files to the Discord client surely has malicious intentions and can steal your account, I invite you to consult the following article to keep your account safe.

    Any other doubt remember that I will be here.

    Sincerely
    Dizzer

    0
  • Flitzofy

    Hey! You should contact Discords customer support and contact your bank for help. 

    You can also file a complaint to authorities about this as this is illegal.

    -1
  • okahaok

    Hey, Oh I am sorry. I contact discord support but waiting for an answer. And PayPal says they dont refund my money. I'll call the bank tomorrow. Wdym about: You can also file a complaint to authorities about this as this is illegal. 

    0
  • okahaok

    Discord support not answering. I send ticket 8 hours ago. Its okay ? Normal time ? Or ?

    0
  • Dizzer

    ¡Hey okahaok!

    Thank you for your reply. I am sorry that you have not yet received a response from our team.

    8 hours is too short a time to receive a response from our team. We are currently experiencing an increase in request volumes and will get back to you regarding your request as soon as possible.

    Sincerely
    Dizzer

    1
  • okahaok

    I hope, I get my money back and account. 

    0
  • okahaok

    Hey, guys Its like day. When they email me about that ?

     

    0
  • okahaok

    Hello, Dizzer

    I am waiting around 5 days for respond. Is there any other way to contact support. ?

     

    0
  • okahaok

    Anyone ?

    0
  • knight lmao

    i got the same problem someone hacked my account and chnaged password + email and bought 3 10$ nitros

     

    i made 2 tickets 1 to recover my account and 1 to get a refund

    i also tried to contact discord on twitter no response from any tickets

    0
  • kinder

    i have same issue, been 6 weeks since then and no reply to my email, they dont even care about account safety to be honest, they will at the very least completely delete your hacked account, just like they did with my friends. im still waiting on response for refund cause they bought almost 300 worth of nitro on my account

    0
  • Smoker

    knight lmao 
    this just happend to me..

    he also bought a monthly subscribtion for a server boost (27,92$). What do i do?

    0
  • ℓσнιтн

    Same with me , can someone help me get my money back?!

    0

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