Falsely Disabled Account

G316

2 Days ago my discord account was disabled without reason. I was in a game for a few hours and posting screenshots from it to discord then all of a sudden i notice im logged out of discord. No email from discord just a disabled account. I just want to speak with an actual person to figure out why my account is disabled.

https://support.discord.com/hc/en-us/requests/new -This link is not helpful the bot always accepts my ticket saying the same thing.

4

Comments

6 comments

Date Votes
  • theunknxwnme

    sorry for my invasion,... but did you already send a report to support?

    0
  • G316

    Yep and its the automated response from the bot everytime

    0
  • DevMagicly

    Dear G361,

    Thank you for reaching out regarding your disabled discord account. Account disablements on Discord typically occur due to violations of the Terms of Service or Community Guidelines. In such cases, Discord usually sends an email notification to the account owner to provide clarification about the reason for the disablement.

    If you haven't received any email regarding your disabled account, I recommend checking your email's spam or promotions folder as sometimes important messages can end up there. If you find the email, it should provide you with the necessary details about the specific violation that led to the disablement.

    However, if you have checked your email thoroughly and still haven't received any notification, or if you require further information or assistance, opening a support ticket is a good option. By submitting a support ticket through the official Discord Support website, you can reach out to Discord's support team directly. They will be able to investigate the issue, provide more specific details, and assist you in resolving the situation.

    When opening a support ticket, it is important to provide as much relevant information as possible, such as your account details and any additional context that might be helpful in understanding the situation. Discord's support team will then review your case and work towards finding a resolution.

    I hope this information helps you in determining the cause of your account disablement. If you have any further questions just ask.

    Best regards, 
    Richard

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  • G316

    I checked email thoroughly and made several tickets all to be dismissed by clyde bot saying i broke ToS or community guidelines. still no clarification as to what i did.

    3
  • theunknxwnme

    Me, too.

    1
  • G316

    DevMagicly Is there anyway an actual staff member can look at my ticket. i have appealed multiple times only for them all to be answered by clyde bot with same automated message.

    0

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