My Frustrating discord support story

Comments

3 comments

  • Amy

    I think that the reason they resend you the same question is when your photo is missing some information or is invalid in some other way. They're probably only allowed to use pre-written responses so they can't directly tell you what's wrong with it. It's probably also why they started just closing all of your tickets eventually - because they knew you would keep resending the same photo instead of a new one.

    That's just my guess though.

    And obviously I'm not blaming you here, the blame is 100% on support and I'm really sorry it happened to you :/

    0
  • Reilley Patterson

    It has my ID with date of birth visible and my username on another paper. Photo is clear and my face is visible.

    0
  • Nur

    What did you do??

    0

Please sign in to leave a comment.