Discord, What Were You Thinking?
This is unbelievable, Discord.
Every 2-5 min there is at least one new post begging, PLEADING with you to reverse the changes. You say you're “reading every post” and “are very aware of the feedback” you are receiving- if that is the case, why have you not taken action? Not even a statement? If you are aware of the HUNDREDS OF THOUSANDS of users who have a growing hatred of this update, why do you continue to die on the hill of “suck it up, this is the new us!”. Your userbase, on every platform available to them, is begging you to change this “”"up"""date.
It is clunky, buggy, and incredibly hostile towards your disabled/impaired users. You have gotten rid of the familiarity; something you claim to have been an “issue” when in reality that is the thing we enjoyed. The app being a “tiny version of the PC app” was what made Discord easy to use. You have needlessly complicated what was perfect. No one asked you for this; in fact, your beta testers advised you against it. Many users have already canceled their nitro, uninstalled the mobile app, and are using the web version on mobile, or not using it at all. You are actively hurting the use of Discord with the update.
If you truly care about our “voices” (which, lets be honest; we BOTH know we do not have one to you. Our money does the talking) then listen to your community. Roll back the update or give us the option to toggle the new UI off. You can be smart when you want to be, so rub your last two remaining brain-cells together and listen to your userbase for once.
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How many more of us will have to scream out before you even consider listening to us??
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Jared Arnold Completly agree. As a neurodivergent user of discord, I liked how easy it was to flip between servers and DM's. It was effortless and required 0 thought. On more than just a physical level (because of issues with my vision and hands), the update is affecting me mentally because not only do I need to think about where things are now, it is so completely different from how it used to be so it no longer feels like a “safe” space. It no longer feels like discord.
The notifications (which they claim to be an upgrade) are horrible. Why show me the notification at the top of my screen when I have to go to the bottom? Why can I not see server notifications whenever I am in my DMs? The new update is absolutely not thought-out or user-friendly at all.
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If they keep it we can simply move to Revolt or something else. They can move on to obscurity and sameness with all the other chat apps that don't matter. If they want to destroy what they've built to try to compete and farm with other networks that's fine, but they can do it on their own without our support, funding or care. There are alternatives.
It's now impossible to stim by clicking dms > friend > server > dms > friend > server > in rapid succession and move thru the UI quickly in a satisfying way. This makes it impossible to enjoy or like this change. It makes me stop caring that Discord exists. Clicking all over the damn UI in this manner is not fun.
What they had was special. It's what made it worth using. This update undoes that for stupid trends. The data is wrong. The flow is wrong. We need to switch back or fix critical issues AFTER letting us revert to stop the stress.
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This change is here to stay and I can assure you it will never go back to the old UI. At most they will give you the option to switch between these two. They already did plenty of work doing this UI and if they reverted it, all of this work would go out the window.
Don't get me wrong, I equally hate this update and I'd love my old and simple UI back. This was once again a change for the sake of making changes. Just not any good ones.
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