Discord, Hire live support!

Comments

4 comments

  • uzzlegorf

    “Lacking” in support? No, they don't have any support.
    Only bots who keep closing tickets without answering them.
    Worst support system on this planet.

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  • Eternalbordem

    discord has about 90 people working support out of 600 employees. they laid off a bunch of people a while back and i noticed that's when it started going down hill. I've talked to ONE human employee in support after almost three hours of batting the Bots with them reopening and closing tickets.

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  • uzzlegorf

    Three hours? That's cute.

    I'm on two MONTHS now.

    Not a single human response.

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  • Eternalbordem

    three hours for my most recent, i have two outstanding ones still open, one from three months and the other from two months. I've also reported them and gotten them bumped up and still nothing

     

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