Won't accept my password

Zardoz47

I just downloaded discord to my Samsung phone and I can't log on because it won't accept my password. I even changed my password and it won't accept the new password... so what now? I've had discord on my computer for quite a while and it works fine but like I say; discord doesn't seem to like my password on my phone...

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1 comment

Date Votes
  • Alayis1120

    It is probably waiting for the passcode to be submitted - however if it is anything like the iPads - it does not give you an option to get it....

     

     

    I have a ticket in for this issue - and this was the response I received - took them 9 days to respond and this is what I get...

     

    Hey there,

    We’re so sorry for the delay in responding to your current ticket. Our team is experiencing increased volume of requests due to recent events, and we're doing our best to respond to each and every user.

    https://support.discordapp.com/hc/articles/360041813192

    If you are still experiencing an issue with Discord, please send a followup response to this email and we'll help forward this to our team once more and respond as soon as we can.

    However, if the issue has since been resolved and you no longer need further support, please feel free to disregard this message and we'll help close this ticket.

    As always, we appreciate your patience in these tough times.

    Best,
    Discord Support

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