Account Terminated with no explanation or warning
I have been trying for almost a week to get in contact with someone to help me with my account. My account was terminated a few days ago while playing a game with my friends. I haven't received a reason as to why my account was banned and when i sent in a ticket the only response i got was that i should have received an email explaining the ban but i never got one and no will respond to me. I really don't know what I did wrong, I'm only active in a server with friends and I have never messaged anyone outside of my friends on that server. The only other server I have ever posted on was the official Path of Exile server. I don't know what to do and i cant properly appeal the ban because I have no idea why someone would report me or what i could have possibly done that was wrong. Can someone please help me?
In the exact same boat as you. I got an email giving me a warning. After I was done reading the email I went to check my Discord only to find I was banned. There was absolutely no mention of the word 'ban' in my email warning and I have no other email from Discord in any of my folders, I've checked them all.1
I didnt't even get a warning just a straight ban and ive sent in multiple tickets and even tried contacting them through twitter and still got nothing. smh whats the point of evn having a "suppot system" if there is no support able0
You need to submit a ticket through discord trust and safety: https://support.discord.com/hc/en-us/requests/new?ticket_form_id=360000029731 and select one of the "appeal" options at the bottom of the second drop down0
I did that a week ago still nothing I even tried getting in contact with them through twitter.0
I'm also experiencing the same issues of my account being terminated without warning or reason, I had contacted support and that they said they do not reactivate accounts, however there was nothing to say about the account being Deleted, only Disabled. One other thing that had been said in the email is to 'refer to that email', in which is something not stated how it should be done whether I should reply to the termination notice email or I should send a screenshot. Either way it has been nearly a month and no replies yet. Another flaw I'd like to point out is that someone that my friend knows of has been involved in activities that involve targeted harassment on Discord, he had only been given a warning for the same reason I had been banned for.0
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