Don't get me wrong, Discord is a good program: working better than any other of the same kind, has more options and it's free, but... The security system is just stupid!
Three weeks ago I have reinstalled Windows, cause I had massive bugs and problems in games on my old one. It started to work better, but when I wanted to access my Discord account they told me that I am trying to login from a new location and that I have to check my e-mail for automatic system message. The problem is, I don't get any messages from them! My e-mail is blocking them for some reason, even though I whitelisted Discord.
I wrote to support and some guy told me to do this and this and this and this... He said he has my back, but I had to do all the work xD I did what he asked, but still nothing.
But where is the logic in that: I write with support from the same e-mail that they are trying to send automated message to and they still don't believe it is me?? I use the same e-mail, IT IS ME, so why they can't just treat this as a confirmation of my identity? Why do I have to reply to a robot and why human can't fix a problem like that? It's not my fault that my e-mail provider has strange rules. And I didn't predict situation like that, cause who would? Messiah? Normal support would repair it within few days or hours and it's been over 3 weeks now!
Meanwhile my old server got attacked by some trolls, they came and started to call us all bad names, started to spam and invite more trolls and took over the server! I was the only one with permission to remove people, cause like I said above, I didn't predict situation like that. I was thinking that if more people would have permissions, there will be more chaos. But because of those trolls, we were forced to leave our old server and start a new one. But we want to get our old one back!
So I waited for the support reply few more days and after I didn't get any messages I had new idea: how about if they transfer permissions from my old account to new one? They can do that, right? They are administration and I am passing permissions from myself, to myself, to there is no scum in that... But apparently they can't! They came up with some new rules, that the server must be public and has to have more than 100 people on it and that I would have to have administration permissions on my new account already! Dudes, if I would be administrator there, I wouldn't be asking for your help! I wouldn't need it! Where is your brain???
Looks like the situation is hopeless like Discord support and I have to agree to losing my old Discord server forever. This is the most stupid administration I have ever seen in my life and the rules make no logical sense!
Why no one predicted a situation like that and had a back up plan for it, it's beyond me... Why have only one type of security settings and if it fails there is nothing else?
I have never seen anything like that in my entire life and I hope that this article will help them fix it, so no one else would have the same problem as me in the future.
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