Gifs Won’t Work

Dey
Ever since the newest update out, whenever I post a gif from my mobile phone it won’t work. It’ll go through but the gif won’t play. It acts like I posted a picture instead. My “Automatically Play GIFS when possible” is enabled. It happens on both data and WiFi. I don’t use battery saving mode. I’ve tried restarting and reinstalling the app. Please help fix this.
35

Comments

64 comments

Date Votes
  • EisenhouwerNL
    • Edited

    Have the same problem 😭 IOS and PC

    before I upload they move but not on Discord 😞

    17
  • 𝑇𝑒𝑥𝑎𝑠𝑇𝑜𝑎𝑠𝑡

    Me neither I just noticed it now

    11
  • EisenhouwerNL
    • Edited

    I got this response from Discord:

    Ruffy (Discord)

    Feb 10, 13:04 PST

    Hi EisenhouwerNL‍,

    Thank you for patiently waiting here.

    Just to give you a heads up, this issue with uploaded gifs not playing is currently a known issue that is on our team's radar. I want to reassure you that our team is on the case and working on a fix, however, I sadly don't have an exact ETA for when a solution will be available.

    Here's a link with more information: https://trello.com/c/g0V5whHb/2183-gifs-that-are-directly-uploaded-to-discord-from-testflight-3110-18855-do-not-play

    I'm so sorry that we don't have an immediate solution for you, but please let me know if you have any other questions in the meantime and I'd be happy to help.

    Sincerely,
    Ruffy
     
    So I think will need to wait 😩
    11
  • pseudoprince_

    im having the same problem! hey discord staff, im suffering

    10
  • Kyuubitamer

    I’m having the same issue with my iOS, I’m sad that I can’t send gifs out either.

    8
  • Volatile
    • Edited

    Same here! It’s infuriating. Do we have any word on if they’ve addressed this or not yet?

    8
  • Gryflion

    Please fix this. Let me post gifs from my camera roll please 🥺

    4
  • Chief Sosa

    Just got the problem my gif’s won’t work as a pfp. I use IOS but they work fine in chats and etc, I’m a nitro user and it’s kinda annoying.

    4
  • orphiius

    gifs also don’t work for a pfp for ios for me. is there a reason why?

    4
  • Frozt
    • Edited

    I have the same problem since a week ago, the gifs won't play unless I hover on them, worst part is that it seems it's been a month and they still haven't solved it yet.

    3
  • SolarEclipz

    So the fix for me on iOS:

    In discord go hamburger menu>avatar (bottom right of menu)>”Text & Images”>”automatically play gifs when possible”

    That option was turned off for me, turning it on allowed gifs to play without issues.

    3
  • fwletter

    There’s a possible explanation to this. This fix only works for iPhones and apple devices.

    If your play animated gifs when possible are turned off and not able to be turned on. This is because you enabled some sort of motion setting that disallows discord to play these gifs.

    Just go to

    < Settings

    < Accessibility

    < Motion

    < Turn off reduce motion

    Hope this helps. 

    3
  • KChat
    • Edited

    What broke this? When a feature that worked fine previously suddenly fails, it hints at worse problems in the code... Uploading GIFs from the camera roll is how most people on mobile interact with them. I have an entire curated folder of GIFs that are now useless in Discord... Please fix this! (iOS 13.3.1)

    2
  • Reading_Otter

    I'm having a similar problem. When I open gifs on desktop, my favorites and the other gif categories don't show up. I can still search for gifs, but other than that no gifs.

    2
  • LeDuck

    pls fix this

    2
  • Nico The Cinderace

    Also me too. Fix this, ffs.

    2
  • Garros

    Found my own solution to the problem, don’t save gifs to you camera roll. Use gif apps for example GIFY and copy the gif directly and paste in the discord channel or DM etc. That works fine.

    Hope that helps 🙂

    1
  • ᵢᵣₐ

    Same problem, I really need this fixed because i need to design my role channels and everything.

    1
  • Dremifrenny

    I also have this problem. When I send a gif, picture, or video in only 1 server, it would say "An unknown error has occurred" from the bot Clyde.

    1
  • Stormi

    My gif's wont even remotely load it just buffers and when i'm trying to add it as my pfp it just freezes. its getting really annoying.

    1
  • GrellSutcliff

    I download a gif, and then try to put it in Discord, keep in mind I've got Nitro. Well, it displays as a gif UNTIl I hit save, and then it's just an image. I pay for Nitro ONLY for the animated gif, this is a waste of my money right now and is severely asking for a quick solution, Discord team. 

    1
  • Kirk Hammett

    Fix yo shit pleasr

    1
  • Reason

    I’m having issues with gifs playing as well as videos. Only on mobile and only recently. None of the above fixed it.

    1
  • Jai-Django-SX

    NOTHING IS WORKING AND NOTHING YOU ALL SAY TO DO FIXES IT

    1
  • Maliciou$ Viper

    Thank you エリノ！

    Your solution worked! Just so others know, it’s the settings of your iOS and not Discord settings.

    1
  • WindjumbieFPV

    Turn off any “reduce motion” settings in iOS it fixed it for me.

    1
  • Shane

    Why would Discord be using this setting to turn off gif animation?! That’s not what that setting is there for?!

    Hey Discord devs... fix this. I shouldn’t have to turn on a feature I don’t want to get an app to behave correctly.

    1
  • Ist01ey0subs

    i just got gifted Nitro Classic, and my profile GIF for some reason isn't animating. it's just a still

    1
  • 123Happyspikes

    I noticed that if I go to Settings>Text & Images, it says that automatically play gifs when possible is disabled if you have reduced motion for your iPhone, iPad, ect. So I went to Settings (for the device)>Accessibility>Motion, and disable “Reduce motion” if you have it, and now it works.

    1
  • DarkestDread

    I've just encountered this issue as of the latest update I cannot load any GIFs animated or not animated even if they're just in the chat they will just crash discord and sometimes deleting messages or sending big messages or doing any kind of big task will just crash discord completely  I had to change the settings to to play gifts when hover so that I did not crash out as much This is a very annoying problem and I hope there will be a fix soon

    1

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