Small change to account = getting locked out of account?

Comments

28 comments

  • tammy

    the same happened to me. i went from "spark uwu" to "spark the gae floof" and got locked out of my account

    1
  • ✠ LilOlWilhelm1871 ✠

    The same thing happened to me too, I made a minor change to my account name and now it says whenever I get on discord, that something is going on here and that I need to verify it was me by phone number, but I use discord on my Ipad and do not have a phone, so I of course don't have a phone number either if I don't even have a phone in the first place, also, if it means anything, I am using a different email for my discord account then the one I normally use, also, I tried putting in my friend’s phone number, but it said invalid phone number, but I don’t have a phone to verify it is me  so I can’t use any other number but that one, does this mean I will have to delete my account and restart everything, oh wait, I CAN‘T because like I said, I‘m using a different email than usual, but I tried putting my normal email when I first made this account and it said that the email is already in use, but i‘ve never used discord until today, so how could I have put in my normal email, also if I sign out of this account and put the email I am using for it in a new account, it would probably say email is already in use, but I only have those two emails, and no phone to verify it is me, so what should I do, never use discord again?!?

    1
  • Skinny

    I know, I messaged Discord support and they told me it was impossible to unlock my account...

     

    It hit really hard because I own 2 servers and work in 3 servers, and now I have no way to tell them I can never login again.

    1
  • Dragan985

    For me, I join a discord server and after about 19 mins later it got locked, but glad I can try use someone else phone because for me I don't really like to use a phone because hackers around the world can get other stuff, which is not good, but I think discord should make a huge update on a 2FA, which will say, "I don't have a mobile phone, or a normal phone", if that say it, then the bot will unlocked our account, but right now I think discord is going to make a huge update because I think about 34% of the people, who don't have a phone, then discord is going to change that, but I'm very worry because I work a lot of hard detection server as an moderator, so I need to get my account unlocked, or they think I'm inactive, so they will fired me in the discord server.

    1
  • Dragan985

    I think my account is not fully locked because I just need use someone phone to get it back, and if I make a new account it will be locked, but for me I think I was very lucky it was not a fully locked because I made a complaint about my issue and, they almost fixed it, but I have to use someone phone to verify my account, so I will not be worry about this again.

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  • Stormryder

    Same, I left a server and it locked me out :( can’t really do anything because it did the exact same thing to my alt

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  • Badashbitch1212

    I tried to add a friend back that had blocked me because she was upset and I guess I sent to many so discord locked me out and said you can use your phone, welp I don't have a phone, Idk wth to do and I am sitting here crying because I have no way to contact my friends since I didn't memorize or write down their tags to see what happened...

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  • howlcat

    Just had a similar problem logging back into discord after forgetting my password. In case this helps anyone, i managed to log back in by resetting my email via the discord website (not the downloaded discord app). It send a password reset link to my email WITHOUT asking for a verification code sent to a non-existent phone

    0
  • Greek Fire

    I added two-factor authentication to my account and they've locked me out twice in the last two hours, making me change my password both times.

    0
  • Catboy Salmon

    The same thing just happened to me twice on two separate accounts. my first account had a functioning server that had some pretty big plans, but it dosn't matter because discord gave me the biggest finger. I think it has something to do with my use of the quoral app though, but ive never had issues till just now. 

    notice how it's been over a year since the first request and discord hasn't responded to this thread at all. good job support, thank you for helping.

    0
  • This happened to me yesterday and a while ago the first time was when i was inviting people to a server and my account just locked.the second time i just join a server and BOOM it locked.

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  • In4_4ya

    Bruhh why is this happening

     

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  • Gh3ttoK!nG.

    Same with me, last night I was in a video chat and one of them sent me an invitation to a server via DM.
    After I accepted the invitation and joined the server BAM, locked out. I submitted a ticket and gave them the last details of the last Nitro purchase as an alternative to a verification via phone number.

    Neither do I want to give a stanger company my phone number where I don't know what they will really do with it, nor is it helpful in any way!
    If someone really would have been able to log into my account they could just enter their phone number and steal my account! In which way is that verification method safe?!

    A 2FA is there to prevent just that, so why can't I unlock my account with it?!
    And the best thing is they replied very quick but just wanted "a screenshot of the phone verification error message". What error message? Did they even read my ticket?! I gave them a screenshot of the message that I got locked out, but so far they have been ignoring me. Hopefully they'll reply soon with a solution other than giving them a phone number!

    0
  • toyota lets go places

    All I did was ask someone to link me a game in DMs, discord locked me out and refuses to let me in unless i verify my phone number, which I dont have. 

     

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  • KimK

    This just happened to me, I joined a server and discord told me I have to use a phone number to verify, I don't have a phone anymore so i can't do that. I don't see how discord even needs a phones number when there are so many other ways to verify AND they already have our email

    1
  • Kreeper_HK

    I connected a few accounts (xbox, twitch, etc.) and the next day, boom. Account locked and I dont have a phone number...WHYYYY!!! I had nitro on that account and a server with 150+ members! DISCORD PLEASE

    0
  • halfway

    My brother asked for my phone number to verify his account since he doesn't have one, as soon as he used it, I got locked out of my account. Wish I knew that before I paid money to support this shady company that now refuses to give me my account back, now I'm unable to notify the community server I run that I'll be unable to return until I get this sorted out, I'm lucky that this didn't happen to me when I was hosting a giveaway or I would look like a scammer. 

    1
  • KevinMinionG_Yt

    Discord please fix this

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  • Kreeper_HK

    This has been up for one YEAR! I am going to email discord, I recommend all of you do the same 

    -2
  • Jaylin is Daddyツ

    I literally just got locked out because I changed my profile picture so um yea I can't get in and I was planning to delete my account anyways but I'm still getting notifications so that's what sucks especially the fact that i had nitro but not anymore.

    1
  • Jaylin is Daddyツ

    And it's disappointing they still haven't fixed that because it's been going on for a while based on the fact that half of these comments are from 1 year ago they aren't doing anything so I lost money and they have my email and I can't really do anything about it I'm actually kind of mad lol Grammarly helped me anyways I hope you fix this because I wanna get back to the servers I'm in.

    0
  • Jaylin is Daddyツ

    i mean you can go to the servers that you found your friends ig?

    idk but i emailed discord and i need a phone number to verify it and i can't do that so i'm locked out and i can't even make a new account.

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  • Corona

    No reply to support mails, do they think we are dumb?

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  • lol plus whats the point of 2fa if the phone number will just be displayed - whats the point of locking the acc if we cant log back into it do they rlly wanna lose ppls trust lmao

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  • Appleblossom

    That happened to my first account now I'm worried my second one is gonna lock me out.

    I had owned two servers on my first one.

     

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  • PTK

    Having the same problem but I verified my phone several times and I removed it afterwards - account got locked again. Also happened on alts… I tried to contact support but no response, they banned my account instead lol. Bunch of nerds. If anyone knows for how long you have to keep your phone attached to remove the lock, please help. Or it can’t be unlocked for good even if I already verified my phone? Lmk.

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  • CircleBoi

    I had same problem, i created account then JUST JOINED SERVER and boom, locked out
    i got locked out for just joining server normally

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  • DarknessNinja

    YES, SAME NOW I MISSED MY ACCOUNT :((

     

     

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