headset cutting out

Pixx
My mic and my friends mics will just randomly cut out while on mobile and we're all using different headsets. Is there any way to fix this? Just started happening after the latest mobile update.
2

Comments

11 comments

Date Votes
  • Youju

    Hello, does Discord still cutting out your Voice?
    I had the same problem but i found the solution.
    I made a video, because this is really anoying:
    https://www.youtube.com/watch?v=DrpLcewSabk

    0
  • LiamDooD

    Using Steel series Arctic 1 Wireless headset.

    ~180mbps up. 20 mbps down. 14ms

    Server region Europe

    I'm also having a similar issue. During the mic testing in the voice and video settings, if I hold a continuous sound. for example "Baaaaaaaaaaaaaaaa" or "Moooooooooooooooooo" what I get returned cuts out cyclically per couple of seconds, I can only really describe it as like a square wave, it's either on or off, not  crazy distortion. This is also heard from the other users in the server when I'm speaking normally, which leads to much confusion as I can hear the other users fine.

    I have recently changed from another headset, which also had the same issue using Discord. Using Sound recorder gives me flawless capture from the mic and the other evening we had to resort to Facebook voice chat whilst gaming which (surprisingly) worked rather well, with no loss in recording. So I'm pretty sure the hardware and network side my end is fine.

    Google-Fu has sent me in a few directions to "fix" my issue, IE. Changing server region. Toggling Quality of service high packet priority, Echo cancellation (although unable due to headset being certified), input sensitivity options. Re-installing Discord etc to no avail.

    If using the headset through my Phone and the android app, I don't seem to get the issue, which is very strange.

    At a bit of a loss really, so if anyone has any other ideas I'd love to hear them!

    3
  • Youju

    LiamDooD

    Did you watch the Video?

    Did you turn of "Echo Cancelation"?

    -1
  • ZeTT

    disable echo Cancellation.. if your mic is certifed and you can't change it. put your mic to default instead of the certifed mic and you should be able to change it. Remember to set your default mic in windows.

    1
  • PuanJablo

    LiamDooD u prob figured it out by now, but regardless, I had the same exact issue as you, and what fixed it for me was unplugging my Oculus headset (even though it wasn't activated{???} I even disabled it in the Windows settings but that did nothing. unplugging was the only way) then setting my discord mic to default (i also have a "certified" artic headset) and disabling echo and noise reduction.

    I hope this helps

    -1
  • Pablo Escobar

    I have the same issue but don't know what to do, have any suggestions?

    0
  • LiamDooD

    Hi Pablo,

    What cured it for me was,

    Changing the "Input device" on the "Voice Settings" section, from the Certified device to a Default device. That should then let you change other options such as echo cancellation etc.

    Hopefully the pic will help and good luck!

    2
  • døm

    Hello liam, im finally glad i found someone with the exact same problem as me, i changed my input to default and it still isnt working, did you do anything else?

    1
  • AMadPilot

    I Have exactly the same problem too nothing worked so far :( help me 

    1
  • Baboo

    I have the exact same problem, as well. I have tried turning every setting on and off. I've even reformatted my hard drive and reinstalled windows multiple times since I noticed it was happening. I've also tried setting my mic to different bit rates and it doesn't make a difference.

    1
  • nxfarhang
    • Edited

    Exact same PROBLEM.
    WTF are you doing DISCORD?????????
    FIX this shit. Please

    I checked all the topics and videos but ... 

    2

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