2fa lockout

Dear Discord
I hope that you cancel my request for the 2fa lockout code when I forget the password because I set a factory and forgot to save the 2fa lockout key. Unfortunately the account was not registered with the pc on the day I was not registered the backup code file and when I forgot the password note: I know the password, but I did so because I believed that the account would be opened without the code because I will confirm the gimmick, but unfortunately, he asked the code after confirming the email and I called the discord department of Yahoo, but they could not do anything and asked to speak to them from the Gmail the right to which the account is registered and I did so already and Unfortunately, he answered and said that it does not help to give me the key of the 2fa lockout because he is not with him and the thanks do not save him and he said that he cannot remove the 2fa lockout because he cannot control the account, so I hope that you modify this, so why do you protest the code from me and I am confirming an account G mail
Thank you to the great company Discord and all its employees