My discord account has been disabled for ChargeBack

Comments

23 comments

  • Master Chief7420

    I've got the problem now that I chargebacked my money on accident for the second time, but shortly after I noticed I send a mail to paypal this was a mistake and I still paid the money. But my account still got disabled the day after this happend. I've tried to contact discord support but I keep getting the same mail from the bot, that I need to provide explicit confirmation by attaching a statement or letter from your payment provider indicating that all dispute(s) have been retracted. I've done that twice but 5 days later I still dont get a respond from a human. I really feel bad for my action but now I've still paid the money and lost all of my servers and discord friends for a small mistake that I corrected quite quickly.

    2
  • Skittles

    Discord will give you access to your account, it just takes a while. Make sure that you check your email for the claim, and actively do so for the next two weeks. Keep in mind that your account can only have this type of ban once, and discord refunds need to be handled via a discord claim, not your Paypal chargebacks.

    1
  • JZ

    I am having the same problem and I don't know what to do anymore. 

    1
  • .shaark.

    Having this issue now and absolutely no one will look at my appeals. My account was falsely banned despite me canceling the case between discord and paypal.

    1
  • Zane4002

    Same guys i put in like 40 tickets todays day 4 August 28 of 2022
    This is the most insane thing i ever delt with in my life.
    My friend got hacked sent me a link and then i got it. They bought nitro 4 times with my info and i contacted paypal and i released the money now they need to release my account

    1
  • Zane4002

    Spam the hell out of them 

    And remove all paypal and info from your profile they will say YOU HAVE TO PAY THE MONEY THAT YOU SAID WAS FRAUD!

    I DO NOT SUPPORT DISCORD NITRO AFTER THIS HAPPEN TO ME LAST YEAR 

    1
  • Zane4002 I did spam them, all i got was unanswered “solved” requests or bots (clyde) giving me close to 0 help, I rlly don't want my MAIN discord account to be deleted because I've had it since 2019 and had soooo many memories just to have it deleted for such a stupid reason :/

    1
  • DevMagicly

    Hey FreakMythBAN,

    Discord advises you to contact the billing department for any billing issues. You may be able to appeal this ban via a support ticket with Trust and Safety. From a quick Google search a few people have been successfully with appeals however it depends on the evolution from the trust and safety team.

    If you find yourself in a situation like this again I would highly recommend reading this:
    https://support.discord.com/hc/en-us/articles/360045765792-Report-Unauthorized-Transactions

     

    Richard 

    0
  • Sanchit

    any update? got the same issue & now my account is disabled

    0
  • FreakMyth

    Sanchit yeah, i've got my account back, only 6 days

    0
  • JoeMama

    I have the exact same problem, a Russian hacker bought a nitro gift using my saved credit card. The bank issued a chargeback because I confirmed that I didn't authorize the transaction. Have yet to receive a repsonse

    0
  • Marli The Bob / ban

    FreakMyth The same thing happened to me as well and I am kinda new to all this so could you message me on Discord about what exactly you did so you could get your account back. I sent a friend request to you.

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  • ItzMeUwU

    Could you please help me get my account back as I need it for school and it's one of my only social media applications and I have been using it for a long time
    My account got hacked and I had been gifted a nitro which was gained using methods that went against the ToS
    I really am sorry as I didn't know that the nitro was gained using hacks I am extremely sorry, I swear that it will never happen again and I will block and report all the other users in involved in this scam
    Please undisable my account and please help me restore it once again I am extremely sorry for troubling you and am willing to go through any identification/verification steps required to restore my account
    Thank you for your time

    0
  • SuperCryptonii

    Same with my other account. Please help me someone. I got the same ban too

    0
  • Anon_Fire

    I'm the most recent. Now, I'm waiting for a response back.

    0
  • Furakua

    Anon_Fire any news? Im having the same issues, its been 5 days now and still 0 response from the support, i genuinely dont know what to do, i NEED to get my account back aswell as fast as possible and this support is taking waaaay too long

     

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  • Hey around 2 days ago my account was disabled for chargeback and support hasn't helped me nor given me an actual person to talk to and I'm slowly losing hope for my account. it has active nitro and server boosts. what do I do?

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  • Zane4002

    It takes up to 5 days

     

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  • Zane4002

    Just give them the money and remove all payments when u get it back

    0
  • Zane4002 Hopefully i'll get it back, 3rd day having it disabled and no response from the team, I'll keep trying. when I do get the account back I'm removing everything from billing I don't need this scare ban happing again 

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  • ♡ Narayah ♡

    Any updates? Same thing happened to me and discord hasn’t been helping much I’m really worried since I’m a mod in multiple servers and I have my own server with over 1.2k so I really need my account back

     

     

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  • Christian Wader lopez

    My account was Disabled Seven days ago. Only 1 response from the Support team and they did not help. I don't know why this is happening because I had nitro but cancelled it. There we're no other payments and my mom did not do a chargeback. I have a lot of servers, friends and people that rely on me in discord. I need my account back so if anyone from discord sees this please help. My account is GodlyGk(ChristMaui)

    Day: 7

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