Discord charging for Nitro on banned account?

Sophia Ackerman
  • Edited

As the title suggests, my account has been banned.
I'm not trying to recover it or anything, I'm just trying to contact Discord so they would remove my card info, so I don't get charged for Nitro every month, on an account I can't even use.
I've tried messaging them on Facebook, Twitter and Instagram, but no reply.
I've also tried submitting a request/ticket to both of their emails, but still, 3 days without an answer.
Apparently, creating a post on the subreddit about this, will also get you blocked.
What else could I possibly do to get them to stop charging me?

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Comments

4 comments

Date Votes
  • Kouki

    If your account is banned, you won't get charged. I'm pretty sure that it removes all info connected to that account and immediately stops the subscription. Though, if you do get charged, contact support again.

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  • Sophia Ackerman

    I read on a twitter threat that it still gets you charged since the accound is not deleted.

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  • letsCode

    If you acually see the payment going of  your bank account. You should get in contact with your bank. Maybe they can block the payment-request.

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  • Sophia Ackerman
    • Edited

    Can't just Discord remove my credit card info, since I can't use that account anymore, since they banned it? What a joke of a company...

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