get a warning banner settings are over 10mb.

Cube
  • Edited

I get a warning that it's over 10MB when I try to set up a 7MB GIF banner. If I crop the image a little smaller in the image scaling screen, it sometimes succeeded in sending.

The following is a technical note.

The images to be sent are base64 encoded, but if the [ content-length ] entered in the request header at the time of transmission exceeds 10MB, the transmission seems to fail. In other words, it is not the image file itself that is sent, but the base64-encoded string that exceeds 10MB that causes the transmission to fail.

The profile banner settings screen clearly states that images under 10MB can be used, but this seems to be a mistake.
This system should be improved as soon as possible.

Also, I am not a programmer, but a regular user.
I'm writing this explanation based on my predictions. I am sorry if I am pointing out something wrong.

2

Comments

5 comments

Date Votes
  • Mono x Mellow

    This has been an ongoin issue for me. If its animated, and its above 5mb, it refuses. At this point were being scammed

    0
  • Axty

    I just started getting this, I tried uploading a gif as my banner that I have used before and for some reason it's saying "File size can be no larger than 10.00 MB."
    ...The gif is only 7.42 MB.

    0
  • Lord Bucea
    • Edited

    I second this. 

    My gif was 9.97 MB in size and it wouldn't work. I cropped it already so it can fit but now I had to crop it again when I added it so it can work

    0
  • Interplanetarypurplythorny Beast

    When uploading a banner it ask you to crop it, what personally worked for me is I just press skip on the bottom left corner instead of pressing apply.

    My theory is that they actually crop the gif with horrendous optimization, thus making it way bigger than the original. And if you skip the cropping step, your original gif that you optimized for hours is actually retained.

    1
  • MauriceX

    1 Year later...

    This issue is still active.
    Gif 600x240px and ~9MB (8.8MB)
    Dont get any errors, but after pressing "Save" it keeps loading since 15 minutes.
    I changed the size everytime ... now I am at 5mb and it worked, but looks cheap.

    1 year!! ... oof discord. Just oof.

    0

Please sign in to leave a comment.