Customer Service?

Blure

I am a nitro user, and yesterday my account kicked me back to the a screen and asked me to enter my phone number.  Doing that it says invalid number.  I only have one email, one phone number, password and phone were correct, and nothings changed.  I created a ticket and no one has answered, i messaged on twitter and no one answered.  I cannot access my account and im literally paying for this service.  I can't even cancel my service from here without getting through this invalid number issue.

 

Am i missing another customer service avenue? This is really frustrating.

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Comments

4 comments

Date Votes
  • ηєxυѕ

    They don't care about you and won't respond to support. I've had a ticket in for over a month now myself and was a nitro sub. No more will they get anymore from me, you should think about doing the same.

    0
  • Cai

    Oh, is it because your Discord logged in different areas and discord to protect you? I am not sure, but maybe they will get back within few days.

    0
  • Jaden

    I am having same problem.  Customer support and tech support from discord is the absolute worst.

    0
  • Cai

    hey, guys, just wait patiently. Discord team just replied my ticket and let my account back. We should believe Discord team and wait few more days.

    0

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