2FA lockout solution
Shocking and Torturous how they don't help users who have been 2FA locked out. They want me and others to suffer a lot it seems by not helping us get access to our accounts.. how haven't they solved this already?? every other company helps you if you can prove that you are the owner and can send you SMS or email verification (steam, google, blizzard, Jagex, Facebook). I got 2FAlockout this month after getting a new phone and uninstalled google authenticator and I got auto logged out from my PC never happened before I never manually log out.. cause I thought I had it on my new phone when I transferred everything from the old phone but no it was empty. 1. I know my email and get access to it. 2. I know my password. 3. I had verified my phone number to the account in April this year that is still my phone number. 4. I use the same PC as I did when I made the account only computer I've ever been logged into discord is my own. 5. I live at the same house I did in April 2017 when I made the account. 6. I had support help in January 2019 about my notification problems on my account. 7. The email address that I registered on and still use is the same as my real-life name. 8. I had added my credit card details and bought nitro on the account. 8 things can prove I'm the owner of the account I could send picture pictures of my driver's license to prove my ID as it got my name on it obviously, that is the same name I registered my account within April 2017... I got so much proof it's my account and they still probably won't deactivate 2FA or send a one-time code to sign in with to my email address or phone. THIS NEEDS TO BE FIXED DISCORD PLEASE DO SOMETHING!!! I have spent so many hours on my account over 4 years so many memories that are lost for me and everyone else that are 2FA locked out.
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