Discord Trust & Safety Team

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Articles

Recent activity by Discord Trust & Safety Team Recent activity Votes
  • How to Properly Report Issues to Trust & Safety

    In order to investigate issues which have been reported to us, we require the Message Link: this is a link to the message you are reporting. If you're reporting a lot of messages, one link in the r...

  • Community Server Guidelines

    As an owner of a Community server, you and your moderation team are responsible for helping users find a place to hang out and be part of a new community. Here's what you'll need to be a Community....

  • Your Content Clause Explained

    We've been hearing some misconstrued perceptions on what the "Your Content" clause in Discord's Terms of Service actually means. To be fair, it's kind of a lot of legalese and not a particularly ea...

  • Why is Discord asking for my birthday?

    Why is Discord asking for my birthday? Discord's Terms of Service requires people to be over a minimum age to access our app or website, so we are introducing a system to verify that users satisfy...

  • Scam/Phishing Bots

    You all know and love our Safety Officer Jim. He's here to give you another reminder, and this time it's about scam/phishing bots. If you receive a Direct Message from a bot offering you something,...

  • Automated user accounts (self-bots)

    The question regarding "self bots" has come up here and there, and we'd like to make our stance clear: Discord's API provides a separate type of user account dedicated to automation, called a bot a...

  • Protecting Your Data

    Over the past few months, we've investigated reports of bad actors who join public Discord servers to scrape user information to create unauthorized databases of server members. To be super clear, ...

  • NSFW Channels and Content

    What does this article cover? Setting Up the NSFW Channel  Help! I'm over 18 years old, but got locked out of a NSFW Channel! What do we need to unlock access to the NSFW channel?  The nice th...

  • Help! I'm over 13 years old but I got locked out

    We are required to strictly enforce our age limit for legal reasons and because of this, we will need to confirm your age if you intend to appeal. If you are over the age of 13 and have been locked...

  • Privacy Policy Update and GDPR FAQ

    We are compliant with the EU’s General Data Protection Regulations (GDPR), and updated our privacy policy in early May to be compliant with. Although these changes were spurred by European law, we ...