The next Nitro feature should be customer service


1 comentario

  • frdg

    Discord's customer service is not handled by Discord themselves, but rather outsourced to a third-party company. Since Discord, like any other business, prefers to cut costs wherever possible, they are most likely not paying for the most premium version of this outsourced customer service, which results in a lack of customer agents. Making a customer service dedicated to Nitro subscribers might split up the work a bit, but I doubt it would change Discord's outsourcing method.


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