Hacked Account then Disabled Here

I have been going through a nightmare with Customer Support over the past week. Thursday, about 8 days ago my account was compromised. I wouldn't normally make a fuss over such things but I've had that account since 2016 and I use it for business. I did like I was told and reported it to customer service.

I asked for them to revert it as normal. Their reply? Automated replies? I can't explain that the hacker somehow created an account in my name and somehow managed to get it banned, which I tried to appeal and was somehow denied. (this is the account that was created, btw)

I provided an alternative email for the customer support to send it to but it has been almost 2 days since I heard back. Why can't I talk with someone on their team LIVE about this matter???? I'm quite scared and I really want to know if other people have faced similar issues?

Lil' Hannah

20 de octubre de 2023 19:53
Editado

Same, the hacker created an account on my original Email and managed to get it banned.

While Discord being useless, i was taking this case in my own hands

I got this, “MYSELF” less than 1 Day…
Google, Roblox, Paypal and the Police are my evidence to get the hacker behind bars.

26 de octubre de 2023 12:40

https://www.change.org/p/revamp-discord-s-trust-and-safety-support/

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