I am requesting discord support to help me please
Discord account got hacked, and the hacker changed the email address
My discord account was compromised and the person who did it immediately changed the email address. At present, I have no way of accessing the account or reverting the changes. A support ticket was submitted as soon as my account was compromised, and I immediately submitted a support request to recover the stolen account.
Can you revert the changes so I can get my account back?
I created my ticket instantly and I haven't got any response regarding my account I'll get it back or not
My discord account was hacked on October 29, 2023, and till now they haven't responded to me yet, I created some tickets but they have closed all other tickets as solved except one. I am still hoping to get a response someday.
https://support.discord.com/hc/en-us/community/posts/18672840257047-Discord-account-got-hacked-the-hacker-changed-the-password-and-enabled-2FA
https://support.discord.com/hc/en-us/requests/40693578
Please, discord support, Trust and Safety team, PLEASE, give me some updates. Take some action to help me.
Thank you
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They don't help at all, sorry to say but Discord is now falling apart.
Turning into a Money Maker Platform that doesn't care about their users, only “Money”
https://www.change.org/p/revamp-discord-s-trust-safety-support-revampdiscord2 -
Still no response to my tickets
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They wont answer at all
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I gotta believe in the system…I don't wanna lose my account… I am hoping they will respond to me one day.
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I believed in the System too, but got dissapointed
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Aww…let's see if they gonna break my trust or they gonna help me…I wanna hope that they gonna help me one day.
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Discord Trust & Safety responded to my ticket yesterday and they said they gonna help me.
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This was the message I got from them when I said this above “Discord Trust & Safety responded to my ticket yesterday and they said they gonna help me.” I linked those two screenshots below
And till today no one responded to me anything and now I see that my account looks like it's been deleted. And they closed all my tickets and no one is saying anything from their team.
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I think they deleted my account by mistake and now they can't do anything about it and they are not even admitting their mistake that they deleted my account by mistake without my permission.
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Discord Trust & Safety responded to my ticket today
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Discord Trust & Safety closed all my tickets except one and responded to that ticket today
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