Help Center is not Helpful

lexilou32

• 28 de diciembre de 2021 16:08

Your help center is really lacking. I wasn't able to find anything that came close to answering my account questions. And I tried the help chat button and not only was it not a chat is was a horribly setup search bar. I tried searching through that and it gave me articles that had none of the keywords or phrases I had entered. Even if I were to wait another day for someone to see a chat and then answer me I would have preferred to have actual help rather than no help at all. For such a widely used service I would think there is enough resources to make the help center a lot more useful. 

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  thor

  • 28 de diciembre de 2021 18:41

  Hey there lexilou32

  I'm sorry to hear you've been having issues using the help centre.

  Are you able to give me a rough idea of the problem you were trying to resolve? I may be able to direct you in the right direction!

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