How is this acceptable?
I've been banned 3 times for spam.
3 time i have appealed.
3 times my appeal has been successful (see the attached image).
The last time however, they said the had unbanned me due to being caught in their spam filter and they didn't actually unban me, they just disabled my account.
2 years I've been growing my community, i run a business through it and there is nothing i can do to recover it. I've sent countless tickets and they all get ignored unless i send a ticket through another email, in which case they just tell me to use the email associated with the account.
I have done absolutely nothing wrong and its now been a month.
I believe people who don't like me have just false reported me until my account eventually got flagged and anything i done to my account would just get me banned.
Incident 1:
I enable 2FA on my account as part of some requirement for discord communities. Seconds later i get banned. As i said earlier, i appealed, they unbanned me.
incident 2:
I apply for server verification, they respond by telling me that i need to have a business email. I purchase a business email, change my email, seconds later banned. As i said earlier, i appealed, they unbanned me.
incident 3:
I purchased discord nitro, seconds later banned, As i said earlier, i appealed, they unbanned me but this time i still don't have access to my account, when i try to log in on mobile it says that the account doesn't exist.
I've sent in some tickets of a different nature this week (Application for server owner transfer, the same tickets i've sent in the past but as different topics, tickets on other emails just telling them to respond to my tickets on my main banned account). If they don't respond then i'm going to be forced to just make a brand new discord server and invite everyone over and see how many people i have lost for no good reason at all.
Ive put serious effort in to my community, running it well, running it legitimately because its my responsibility to do so when i make good money from it. I have a registered business number, i do my finances/taxes and anything else completely legit regarding the server and its sales. I run give-aways, try to be a kind and respectful server owner that people can come to in need, i do everything i can to put back in to the community as much as i get from it and discords response to this is to make my life an utter nightmare. 2 years I've built this and i'm about to have to just start over. I was making a serious effort to achieve discord verification, discord communities and just provide a safe and enjoyable area for people to congregate and this is the treatment discord gives me.
Disgusting. 
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Periodt
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Man, leave them be. Stop being painful
-12 -
This is super unfair! Their side supposed to handle this kind of matter in a better way
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Discord really needs to pull their out of their arses and fix their filters, this is something can vould be detrimental to both users of discord and discord themselves as a business
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Get it together discord
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Pull it together discord!
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free this man!
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This is unacceptable and very unprofessional from discord. How many others have been caught in the spam filter? This should be taken very seriously.
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discord fix your stuff, if his messages are logged in the message filter why dont you read the messages and check if its really spam or not, this doesn't make any sense at this point
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5 -
Yet again they send me more nonsense making it obvious that they have neither read the ticket or looked at the attachment.
7 -
- My login credentials are fine, even if they werent you wont send me an email when i try to change them.
- The account has been mobile verified for ages, email verified, 2fa activated. I enjoy purchased a business email and linked it upon discords request.
- I didnt request an account deletion so why would you delete it when youre telling me that you unbanned me for your faulty spam filter.
- No email has been switched because i paid for the email im using as a business email because you asked me to.
I can confirm that verification is not the issue because you have banned me 3 times and i have been unbanned successfully twice and a 3rd time dealing with this whole thing.
This response is complete nonsense.6 -
This is extremely common. This is just how Discord is. It's time to find a new platform.
2 -
Bout to be a month ive been banned for, for no reason. awesome :D
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